Industrial Battery and Charger Technician

Enersys; Quebec; Remote; CAD 52,000 - 78,000; Full time

Job summary

Join a leading global provider of energy solutions as an Industrial Battery and Charger Technician. This role involves traveling to customer sites to diagnose and repair battery systems, ensuring optimal performance and customer satisfaction. You will perform preventative maintenance, train customers on equipment usage, and maintain accurate records. The company offers a dynamic work environment with opportunities for professional growth and development. If you are a motivated individual with a passion for technology and customer service, this position is an excellent opportunity to advance your career in a thriving industry.

Benefits

Quarterly Incentive Pay

Paid Holidays

Medical, Vision, and Dental Insurance

Life Insurance

Tuition Reimbursement

RRSP Employer Matching Program

Qualifications

• Must have technical education or relevant experience in the industry.
• Ability to read and interpret technical documents and manuals.

Responsibilities

• Travel to customer sites for equipment evaluation and repairs.
• Perform preventative maintenance and repairs on batteries and chargers.
• Provide technical assistance and training to customers.

Skills

Technical Problem Solving

Customer Service

Preventative Maintenance

Team Collaboration

Organizational Skills

Education

Technical Education

1-2 Years Industry Experience

Tools

Forklift

Battery Testing Equipment

Material Handling Equipment

Job description

Job Title: Industrial Battery and Charger Technician

Requisition ID: 11325

Location: Ville St. Laurent, Quebec, CA, H4S 1Y5

Home-based Position: Yes

Regular/Temporary: Regular

Job Type: Full-Time

Job Description:

EnerSys is the global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems.

What We’re Offering

• Quarterly Incentive Pay
• Paid Holidays
• Medical, vision and dental
• Life Insurance, long-term disability and a salary continuance plan
• Tuition reimbursement plan
• 6% RRSP employer matching program

Compensation Range: $52,100 - $77,900

Compensation may vary based on applicant's work experience, education level, skill set, and/or location.

Job Purpose

The Field Service Representative plans and coordinates activities concerned with installing equipment, investigating and resolving customer reports of technical problems with equipment, and eliminating future operational or service difficulties by performing the following duties.

Essential Duties and Responsibilities

• Travels to customer sites to evaluate, diagnose, and repair customer’s equipment, including installing, repairing, and performing preventative maintenance on flooded and sealed batteries, chargers, and DC power distribution equipment.
• Interacts with all levels of people, both inside and outside the company.
• Develops and conducts training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers.
• Performs Preventative Maintenance inspections of customers' batteries, chargers, battery handling equipment, and battery changing/charging area and records data.
• Replaces defective parts, reassembles batteries, and fuses lead parts with a gas torch.
• Diagnoses and repairs battery charging equipment.
• Builds batteries when required in the shop.
• Removes and disassembles cells and inspects parts to detect defects.
• Fills cells with acid solution and determines specific gravity of solution when required in the shop.
• Waters, washes, cleans, and neutralizes customers’ batteries at customers’ location.
• Operates material handling equipment per OSHA requirements.
• Installs new or modified equipment at customers’ facility to ensure full functionality according to specifications.
• Performs inspections and analyzes findings to determine the source of problems, and recommends repair, replacement, or other corrective action.
• Coordinates problem resolution with technical support, customer service, sales, and other personnel to expedite repairs.
• Provides on-site technical assistance to help troubleshoot and repair equipment.
• Maintains records of performance reports.
• Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer.
• Occasionally downloads battery and charger data via a monitoring device and uses the information to repair or correct battery/charger problems in accordance with the customer’s operation.
• Maintains a safe, orderly, and clean working environment.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: One to two years’ industry-related experience; or equivalent combination of technical education and industry experience.

Language Skills:

• Read and write, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
• Write reports and business correspondence.
• Effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills:

• Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Apply concepts of basic algebra and geometry.

Reasoning Ability:

• Define problems, collect data, establish facts, and draw valid conclusions which lead to proper customer solutions.
• Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Certificates, Licenses, Registrations:

• Must complete Enersys Canada Inc. Service Representative Training Course within 6 to 12 months.
• Must complete forklift training.

Driving Ability:

• Operate various company vehicles in a safe and competent manner.
• Must have a valid driver’s license and a safe driving record.
• Must be at least 21 years of age to drive a company vehicle.

Other Skills and Abilities: Team player. Excellent organizational skills. Highly professional.

TRAVEL REQUIRED: Overnight travel will be necessary for training opportunities, company meetings, customer service calls, and other circumstances as dictated by the supervisor.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions, outside weather conditions, extreme cold, and extreme heat. The noise level in the environment is usually moderate and occasionally may be loud.

General Job Requirements:

• Must be able and willing to do overnight travel.
• Must be able and willing to operate a forklift.
• This position requires you to drive a company vehicle. Therefore, you must be able to pass the company’s driving requirements.
• Must be able to frequently bend, twist, reach, stoop, kneel, or crouch.
• Must be able to differentiate colors.
• Must be able to lift up to 50 pounds/23 kilos on a daily continuous basis.
• Must be able to stand for long periods of time.
• Employees are responsible for wearing the required Personal Protective Equipment in the proper manner at all times.
• Must be able and willing to be on-call.
• Must be able and willing to wear a respirator.
• Must be able and willing to work overtime.
• Must be able and willing to work varying schedules which may include nights, weekends, and public holidays.
• This position is exposed to harmful materials such as lead/fiberglass products. Periodic blood tests are required to measure the level of lead.
• This position requires working in a plant/warehouse environment. Therefore, expect varying working conditions.

EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. EEO/Minority/Female/Vets/Disabled