Individualized Planning Facilitator

Arc Mercer; Toronto; Hybrid; Full time

Job summary

Arc Mercer is seeking an Individualized Planning Facilitator who will guide and mentor Direct Support Professionals in creating meaningful, individualized support plans for individuals with developmental disabilities. This role emphasizes collaboration with individuals, families, and support networks to ensure that each person's unique preferences and aspirations are prioritized. The position offers competitive compensation, a flexible work schedule—including remote options—and comprehensive benefits after a probation period.

Benefits

Employer paid Employee Assistance Program

Group RRSP plan with employer match

Employer paid health and dental benefits

Paid sick and personal leave

11 statutory holidays

Qualifications

• Minimum of 2 years experience working with individuals with developmental disabilities.
• Proven ability to develop SMART goals.
• Understanding of assessment frameworks.

Responsibilities

• Develop and implement training programs for Direct Support Professionals.
• Facilitate the development of person-directed Individual Support Plans.
• Analyze training effectiveness and report findings.

Skills

Excellent communications

Facilitation skills

Knowledge of risk management

Cultural competency

Education

Degree or diploma in developmental services

Tools

Person-Centered Planning certification

Job description

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Join to apply for the Individualized Planning Facilitator role at Arc Mercer

Since 1953, Empower Simcoe has specialized in providing a wide range of programs and services for people and families throughout Simcoe County. We are looking for innovative, passionate, and dedicated employees. Our inclusive culture empowers all of us to Be, Belong and Thrive. If you are looking for a career where you can make a difference and feel proud of the work you do every day, you've come to the right place. Your future starts now at Empower Simcoe!

We are presently accepting resumes for an Individualized Planning Facilitator to provide guidance and supportive education to Direct Support Professionals (DSPs) in developing meaningful, person-directed individual support plans (ISPs) and actively supporting individuals in collaborating during the planning process. This role emphasizes mentoring of effective goal-setting techniques such as SMART goals, facilitating engagement with individuals supported, their families, and support networks, and ensuring goals are aligned with each person's unique preferences and aspirations.

Compensation Package

• Work up to 37.5 hours per week
• Minimum starting rate of $33.83 per hour; $65,969 annualized
• Opportunity to work remotely up to 60% of scheduled hours
• 11 statutory holidays are observed, with public holiday pay
• Confidential Employer paid Employee Assistance Program for you and your family members

Following The Successful Completion Of a 3-month Probationary Period

• Employer paid benefits (life insurance, short- and long-term disability benefits, health and dental)
• Group RRSP plan with Employer matched benefit up to 5% of gross earnings biweekly
• Employer paid sick, personal leave and vacation hours

Minimum Requirements for this position include :

• Proven successful completion of a degree or diploma in developmental services or closely related field or an acceptable equivalent diploma / degree program as determined by the employer
• Minimum of 2 years recent full-time work experience working with individuals with developmental disabilities in case management, developing and implementing individualized goals, service planning or related roles is required
• Excellent communications and facilitation skills
• Knowledge of current quality improvement and risk management concepts and approaches
• Proven ability to develop and implement measurable, achievable and meaningful goals using SMART (Specific, Measurable, Achievable, Relevant and Time-Bound) guidelines
• Understanding of The Council on Quality and Leadership, Personal Outcome Measures framework to assess and align support planning with the individuals' personal values, desires and life goals
• Respect for diversity and ability to work effectively with individuals from varied backgrounds
• Familiar with person-centered planning strategies
• Person Centered Planning certification is an asset

Special factors of this position :

• Must be prepared to work flexible hours as required
• Ability to anticipate the requirements of a task and initiate steps with little direction
• Ability to deal with conflict using tact, patience, and courtesy
• Ability to analyze procedural and system problems and make effective recommendations.
• Current valid driver's license and own reliable transportation to be used in the course of employment.

Duties and Responsibilities (including, but not limited to) :

• Develop, implement and maintain an introductory training for Direct Support Professionals to enhance understanding of a Person-Directed Approach and why it is important in their role. Training to be provided internally and offered as a Purchased Service to external agencies.
• Develop, implement and maintain foundational training programs for DSPs
• Develop, implement and maintain Individual Support Plan and SMART Goal training for people receiving services and their families to promote meaningful participation and empowerment in the planning process
• Conduct ongoing analysis and review of training, resources and materials to ensure relevance and effectiveness
• Facilitate the development of person-directed Individual Support Plans by working with people receiving services to ensure a thorough understanding of the individual
• Using a person directed approach lead people receiving services through the entire Individual Support plan process
• Ensure consistency of the ISP approach and facilitation across all Accommodations and Community Support Services
• Promote the use of frameworks of Personal Outcome Measures (POM) to ensure goals align with the individual's values and support overall well-being
• Analyze data to identify trends, barriers and gaps highlighting successes in Individual Support Planning and SMART Goals and reporting barriers hindering progress to the Senior Leadership Team
• Data analysis to measure DSPs understanding of Individual Support Plans and SMART Goals and reporting findings to the Senior Leadership Team
• Facilitate Person Directed Planning internally and externally
• Conduct Reliability Interviews in accordance with the Council on Quality and Leadership.
• Assist the Quality and Innovations Supervisor with the Believe In Yourself Committee and initiatives which arise from the committee's work
• Participate in internal reviews to support organizational accountability and continuous quality improvement.

Internal 4 : 00 p.m June 10, 2025

External 4 : 00 p.m June 17, 2025

We thank all those who apply for this position. However, only those applicants selected for an interview will be contacted.

Empower Simcoe is committed to being non-discriminatory and providing equal and barrier-free selection and appointment processes and work environments. If contacted in relation to this position, please let us know if you require accommodation during the recruitment and selection process. Our inclusive culture empowers all of us to Be, Belong and Thrive.

Please note that incomplete applications will not be considered. If you have any issues with the application process, please contact the People and Culture Department at [emailprotected]

Salary : $33.83 per hour

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