Part-time Crisis Intervention Worker

Entreinstitute; Hamilton; Presencial; CAD 25.000 - 33.000; A tiempo parcial

Descripción de la vacante

Hamilton Native Women’s Centre is seeking a Part-time Crisis Intervention Worker to provide direct supports, case management, and programming for women, youth, and families accessing shelter services. The role emphasizes trauma-informed practice and culturally grounded approaches to healing and safety.

The successful candidate will engage with clients respectfully, complete intakes, safety planning, and connect people with community resources while collaborating with staff in IPV/GBV/VAW

Formación

• Post-secondary diploma/degree in social work or related field.
• 3–5 years of shelter/outreach or related social services experience.
• Knowledge of homelessness, violence against women/children, and harm reduction.

Responsabilidades

• Provide crisis intervention to clients in shelter and outreach settings.
• Develop safety and wellbeing plans; perform case management and discharge planning.
• Deliver individual and group programming aligned with Indigenous culture.
• Maintain client-centered, trauma-informed supports and reporting.

Conocimientos

Crisis intervention

Case management

Trauma-informed care

Cultural competency

Client-centered approach

Verbal and written communication

Collaboration with community

Crisis risk assessment

Educación

Post-secondary diploma/degree in social work or related field

Herramientas

First Aid/CPR/AED Certification

WHMIS Certification

ASIST Certification

Naloxone Certification

Safe Space Training

Joint Health and Safety Certification

Descripción del empleo

Hamilton-Wentworth Chapter of Native Women Incorporated

c/o Hamilton Native Women’s Centre

Job Title: Part-time Crisis Intervention Worker

The Hamilton-Wentworth Chapter of Native Women’s Incorporated, operating as the Hamilton Native Women’s Centre (NWC) is an Indigenous lead, not for profit organization, providing a secure and empowering environment for women and children fleeing domestic violence/gender-based violence/intimate partner violence, suffering from homelessness, and/or human trafficking.

We are culturally based and committed to creating positive outcomes for Indigenous women and their children. As a staff member of the Hamilton Native Women’s Centre, you will have an opportunity for professional growth and access to traditional ways of being and knowing. We strive to uphold pre-colonial management and policy structure, while being supportive and maintaining a positive work atmosphere.

Department: IPV/GBV/VAW Programs and Services

Reporting to: Manager of IPV/GBV/VAW Programs and Services

Primary Purpose of Role: IPV/GBV/VAW Programs and Services

The Crisis Intervention Worker, under the direction of the Manager of IPV/GBV/VAW Programs and Services, will provide physical, mental, emotional, spiritual and social programming, case management and direct supports to foster improved outcomes for women, children, youth and families accessing our shelter services.

Job Duties and Responsibilities:

• Engage with clients in a respectful, non-judgmental and supportive way that helps to improve their health and well-being, develop life skills, increase their sense of belonging, and build resilience.
• Complete intakes, case management / goal setting, safety planning, case notations, discharge planning.
• Provide crisis intervention, when required.
• Develop and monitor safety plans, revise when required.
• Develop, implement, facilitate individual and/or group programming relevant to client needs.
• Perform light cleaning, laundry and cooking duties, as required.
• Ensure that all services provided are client centered, and trauma informed.
• Ensure that all services provided are incorporating Indigenous culture as a way of being and knowing in the organization.
• Work from a Harm Reduction and Strength-Based Approach.
• Connect clients with appropriate community resources, based on client needs.
• Participate in all staff meetings.
• Participate in community collaborative meetings.
• Report all disclosures, safety issues, and serious occurrences to the appropriate contact. Incorporate Indigenous culture as a way of being and knowing in the organization.
• Attend relevant training, conferences and professional development, as required.
• Collect, maintain, and complete all statistical data reporting on a monthly, quarterly and year end basis.
• Any other duties as assigned.

Level of Responsibility: IPV/GBV/VAW Programs and Services (Fair)

Required Qualifications

1. Education

Post-secondary diploma/degree in social work, social service work, child and youth work, community justice work, addictions worker or related field

2. Work Experience

• Possesses a minimum of 3 to 5 years of working within a shelter, transitional living program, outreach services and/or social services field

3. Knowledge, Skills & Abilities

• Knowledge of and experience working with a range of issues impacting youth, women and children including homelessness, violence against women and children, gender based violence, human trafficking, poverty, mental health, addiction / substance use and harm reduction.
• Demonstrates cultural competency including awareness, knowledge and understanding of the impacts of colonialism and systemic issues.
• Experience working in a shelter environment or outreach setting is an asset
• Excellent crisis intervention skills
• Excellent time management and organizational skills
• Excellent interpersonal skills
• Excellent verbal and written communication skills
• Committed to upholding the organization’s mission, values and standards
• Fluency in an Indigenous language is an asset

Working Conditions

• Weekends, Bi-weekly, (2) 8 hour shifts (Days, Afternoons, Nights)
• Physical and Sensory Demands-High
• Physical Environment & Stress Factors-High

Hiring Requirements:

• Police Vulnerable Sector Check-must be provided upon 30 days of hire and every two years afterwards
• First Aid / CPR / AED Certification
• WHMIS Certification
• Joint Health and Safety Certification
• Food Handlers Certification
• ASIST Certification
• Naloxone Certification
• Safe Space Training