Independent Claims Adjuster

StoneRidge Insurance Brokers; Canada; À distance; CAD 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Mentorship

Collaborative work environment

Paid time off

Retirement plans

Group benefits

Tuition reimbursement

Résumé du poste

StoneRidge Insurance Brokers in Ontario seeks an Intermediate to Senior Independent Claims Adjuster to manage residential and commercial property and casualty claims remotely.

You will investigate losses, interpret policy wordings, negotiate settlements, and keep clients informed while coordinating with appraisers, contractors, and legal counsel.

A valid Ontario licence or eligibility is required; the role offers mentorship, strong team support, and professional development.

Qualifications

• Valid Ontario insurance adjuster licence or eligibility to obtain one.
• Experience handling property and casualty claims across personal and commercial lines.
• Strong knowledge of policy wordings, coverage analysis, liability assessment, and claims settlement practices.
• Excellent communication and client relationship-building skills.

Responsabilités

• Handle property and casualty claims for residential and commercial clients from initial assignment through resolution.
• Conduct investigations including interviews, site visits, and reviews of loss reports, supporting documents, and other relevant information.
• Interpret policy wordings to assess coverage, liability, and damages, and establish appropriate reserves within your authority.
• Coordinate with appraisers, contractors, legal counsel, and other specialists to assess losses and support timely claim resolution.
• Negotiate fair and appropriate settlements within your authority and provide recommendations on complex or high exposure claims.
• Guide insureds through the claims process, clearly explaining coverage, documentation requirements, timelines, and next steps.
• Maintain accurate claim files, investigation reports, and billing records, including time and expenses.
• Build and maintain strong relationships with insurers, brokers, insureds, and service providers through responsive, professional service.

Connaissances

Negotiation skills

Investigation

Communication

Independent work

Formation

Ontario adjuster licence or eligibility

Outils

Microsoft Office

Claims management systems

Description du poste

Join the Integrated Insurance Resources Team! A division of SIB Corp.

We are always looking for amazing people to join the team!

Integrated Insurance Resources is looking for an intermediate to senior Independent Claims Adjuster to join our growing team. In this role, you’ll independently manage a mix of residential and commercial claims across property and casualty lines. You’ll investigate losses, assess coverage, and use your judgment to negotiate fair settlements while keeping clients informed throughout the claims process.

Position: Independent Claims Adjuster

Job Type: Remote, Full Time, Permanent

Work Location: Ontario, Canada

Pay: Commission

What You Will Do:

• Handle property and casualty claims for residential and commercial clients from initial assignment through resolution.
• Conduct thorough investigations, including interviews, site visits, and reviews of loss reports, supporting documents, and other relevant information
• Interpret policy wordings to assess coverage, liability, and damages, and establish appropriate reserves within your authority
• Coordinate with appraisers, contractors, legal counsel, and other specialists to assess losses and support timely claim resolution
• Negotiate fair and appropriate settlements within your authority and provide recommendations on complex or high exposure claims
• Guide insureds through the claims process, clearly explaining coverage, documentation requirements, timelines, and next steps
• Maintain accurate claim files, investigation reports, and billing records, including time and expenses
• Build and maintain strong relationships with insurers, brokers, insureds, and service providers through responsive, professional service

What You Bring:

• A valid Ontario insurance adjuster’s licence or eligibility to obtain one.
• Experience handling property and casualty claims across both personal and commercial lines.
• A thorough understanding of policy wordings, coverage analysis, liability assessment, and claims settlement practices
• Strong investigation, analytical, and negotiation skills, with sound judgment when handling complex or sensitive claims
• Excellent communication and relationship-building skills, with the ability to explain complex matters clearly and professionally
• The ability to work independently, manage competing priorities, and maintain accurate documentation using claims management systems and Microsoft Office

What We Offer:

• One-on-one mentorship and team guidance
• Engaging, collaborative work environment
• Paid time off, retirement plans, and comprehensive group benefits
• Tuition reimbursement and ongoing professional development

About Us:

As a division of SIB Corp., Integrated Insurance Resources is a trusted independent adjusting firm specializing in commercial and multi-line claims. Our experienced adjusters deliver personalized service and practical solutions through Independent Adjusting, Third Party Administration, and Claims Advocacy services.

Together with StoneRidge Insurance Brokers, we provide Rock Solid Protection and quality service across Ontario. Supported by top Canadian carriers, our inclusive culture fosters collaboration, growth, and continuous learning—ensuring tailored insurance solutions and trusted advice to meet the evolving needs of every client.

*We are an equal opportunity employer that values a diverse workforce of creative minds. Don’t check all boxes - apply anyway!

**Please note that the successful candidate must pass a criminal record check upon receiving their employment offer.

***Only successful applicants that the hiring leaders are interested in interviewing will be contacted directly.

Additional Information:

This job advertisement is for a replacement position that has been posted externally.

SIB Corp. o/a StoneRidge Insurance Brokers or any of its affiliate companies may use Artificial Intelligence (AI) enabled or automated tools to assist in the initial screening of applications. These tools help identify qualifications and experience that align with the role requirements.

Please note that AI is used solely to support and never replace our Talent Team. All decisions are made by our Talent Team and hiring leader. No automated tool makes a final decision about one’s candidacy.

Important: No applicant data is shared externally through any AI tools SIB Corp. o/a StoneRidge Insurance Brokers or any of its affiliate companies may use. All information remains securely within our systems and is handled in accordance with privacy and data protection policies.

SIB Corp. o/a StoneRidge Insurance Brokers and all its affiliate companies welcome applications from all qualified individuals and has a procedures in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require an accommodation during the interview or hiring process, please contact the Talent Team so that an appropriate accommodation can be arranged.