Income Assistance Worker

Saskatchewan Ltd.; Moose Jaw; Hybrid; CAD 42,000 - 70,000; Full time

Job summary

Saskatchewan Ltd. is seeking Income Assistance Workers to support vulnerable individuals and families across Saskatchewan. You will work with diverse clients in community settings and government offices, including on-site, virtually, by phone or through remote work arrangements as required.

The role requires calm, professional interaction in challenging environments, the ability to manage caseloads, and willingness to travel within/between communities. A driver’s license is required.

Qualifications

• The knowledge required for this position may be obtained through education and/or Human Services related work experience.

Responsibilities

• Assist citizens in communities in person or via office/remote settings in a crisis-driven environment.
• Organize, present and record information clearly and accurately to support decisions or referrals.
• Engage with diverse populations in a respectful, empathetic manner while managing time and caseload demands.
• Gather information using motivational interviewing and supportive interactions to assess needs for services.
• Navigate basic budgeting concepts and operate relevant computer programs/databases.
• Communicate effectively to explain procedures, policies and legislation to clients.

Job description

The Opportunity:

The Income Assistance Programs, Service Delivery Branch is responsible for supporting the most vulnerable people of Saskatchewan to meet their basic needs as they work toward becoming self-sufficient to the best of their abilities. We are looking for 1citizen-centered, collaborative, and empathetic individual who is devoted to supporting citizens in our community to join our team as Income Assistance Workers. In this role, you will work with diverse and multi-cultural individuals/families in communities and/or an office setting who may face multiple barriers and challenges such as addictions, mental illness, disability, and unemployment. This role provides the opportunity to do work that is deeply meaningful and impactful in the lives of individuals and families in need.

The Ideal Candidate

As our successful candidate, you will:

• Be able to work in a fast-paced, crisis-driven and challenging environment with frequent ongoing change and multiple priorities.
• Organize, present and record information in a clear, concise, accurate and timely manner which allows others to understand the reasons for a decision/recommendation or the need for further action.
• Immerse yourself in the community in an effort to serve our clients in settings where they have already established services.
• Utilize motivational interviewing and supportive interaction techniques with a wide range of individuals who may display a broad range of emotions and behaviors to gather and evaluate relevant information and the need for services.
• Have the ability to explain basic budget principles to clients and work within computer programs and databases.
• Have the ability to remain calm in conflict or stressful situations and be able to work with clients in a respectful manner.
• Have the ability to understand, interpret, apply, and adhere to procedures, policy and legislation.

The knowledge required for this position may be obtained through both education and/or Human Services related work experience. Human Services experience or education would include Social Work, Indigenous Social Work, Sociology, Human Justice, Psychology or a related area.

The work environment will be varied depending on the needs of the client group and the employer. The environment may include working at your computer for extended periods of time, interacting with clients and partner organizations in-person, on-site in the communities, in a government office, virtually, by phone or through remote work arrangement where required. Demonstrated experience in communicating and working with individuals and/or families in-person, in a professional and compassionate manner is critical to the success of the position. You must be able to work efficiently and effectively in a workplace environment where time pressures and caseload demands need to be balanced. This position will require travel within or between communities as needed. A driver’s license is required.