#2026-CW12-Case Worker

Life's Journey Inc; Brandon; On-site; CAD 30,000 - 36,000; Full time

Job summary

Life’s Journey Inc. is seeking a Case Worker in Brandon, MB to provide direct support to participants within the Rural Connections program.

You will help develop and follow the service plan, coordinate with the Clinical Case Manager and mentors, and maintain records with a respectful, participant-centered approach. The role requires a proactive team player with strong communication, problem-solving abilities, and experience in community services, housing support, and related field knowledge.

Qualifications

• Two years of experience supporting people in the community in outreach.
• Experience supporting housing for program participants.
• Knowledge of community resources and referrals in Winnipeg area.
• FASD support experience is an asset.
• Ability to attend work regularly and maintain records.
• First Aid Level 1 certification and clear background checks.

Responsibilities

• Provide direct support to program participants and contribute to service planning.
• Complete follow-up and track implementation of the service plan.
• Coordinate with Clinical Case Manager and Support Mentors.
• Prepare and maintain internal reports and participant records.
• Liaise with other programs, staff, and external partners.

Skills

Interpersonal skills

Effective communication

Problem solving

Education

Bachelor's degree in social services

Job description

JOBPOSTING #2026-CW12 – CASE WORKER – Full Time Permanent

Agency: Life’sJourney Inc.

Program: Rural Connections

Posted: October 14, 2026

ClosingDate:October 28, 2026

Wage: $22.61 - $26.48 Hourly (Based on qualifications.)

HoursWorked:Monday-Friday: 8:30am-4: 30pm

Work Location: Brandon, MB

OVERALLRESPONSIBILITY

The Case Worker isresponsible for providing services to the program participants through thefollowing activities: providing direct support to individuals, contributing tothe service planning process, completing follow up, and tracking implementationrelated to the service plan, which includes communication with both theClinical Case Manager and Support Mentors, contributing to the clearunderstanding of goals and clarification of questions and concerns related toprogramming.

Asa part of a teamCase Workers provide respectful, holistic, supportive assistance to individualswithin the program model and agency values, taking positive, strength-based,conflict prevention approach. In cooperation with the Clinical Case Manager,the service team, and others to achieve the above responsibility, the Case Workerprovides back up coverage for other staff (e.g. Assistant Coordinators). Otherduties included are: maintaining a positive focused relationship with theparticipant, supporting residential placements (residential programs),identifying programming needs to the Program Coordinator, and providingleadership and guidance to resources internally or externally.

With Clinical CaseManagers, Case Workers may prepare, maintain and provide required internalreports, files, and records, submitting such reports as required, which mayinclude overseeing individual participants’ record keeping. The Case Workeralso works cooperatively and collaboratively, and liaises effectively withother programs, staff, external agencies, community groups, and businesses.

REPORTINGRELATIONSHIP: COORDINATOR (Rural Connections Brandon)

This role requires an individual that is able to support the program and team with:

• Highwork Standards: work ethic, taskcompletion, consistency, follow up, accuracy/attention to detail, timemanagement
• PersonalManagement Skills: accountability,self-management, stress tolerance, adaptability/flexibility, creativity,initiative, working in teams or independently, problem solving
• PersonalDevelopment Skills: ability, openness, willingness to learn, receives feedbackand seeks collaborative opportunities
• ProfessionalSkills: interpersonal andcommunication skills, influencing, collaboration and the ability to establisheffective relationships/trust with others, within professional boundaries
• MentoringSkills: coaching, patience, influencing and modeling professional behavior.

QUALIFICATIONS AND EXPERIENCE

• Twoyears of experience supporting people in the community, in an outreachcapacity.
• Experiencesupporting people to maintain community housing.
• Experiencesupporting youth, youth wellness, and cultural programming
• Knowledgeof Winnipeg community resources and referral processes, including socialhousing programs, supporting youth, and youth wellness and cultural programmingan asset.
• FASDsupport role experience
• Previous experience working closely withindividuals with criminal history (Sexual Offences) and who are highlyvolatile.
• University education in social services orequivalent experience in related roles is an asset.
• ABachelors’ Degree in a related field and/or previous experience in relatedsocial service roles, demonstrated understanding of FASD/neural-behavioral,intellectual disabilities and issues.
• Optimally, three years' experience in a relatedrole and supporting individuals with disabilities, demonstrating empathy anddeveloping practical, supportive and effective working relationships
• Experiencein an outreach setting.
• Experiencewith administration skills including proficiency in Microsoft Office Suites.
• SatisfactoryChild and Adult Abuse Registry check, Criminal Record Check (vulnerable sectorsearch) and a satisfactory Driver’s Abstract and license.
• Certificationof First Aid Level 1 – Emergency.
• Theability to attend work regularly as scheduled or requested.
• Demonstratedlanguage, writing, comprehension skills.
• Demonstratecultural knowledge competence and participate in agency training fordevelopment.
• A safeand reliable vehicle and proof of appropriate insurance on vehicle.

Knowledge of the following areas is required:

• FASD
• Community Living
• Disability Services
• Justice
• EIA and CFS
• Addictions
• Determinants of Health
• Harm Reduction

CoreCompetencies for All Employees:

Respect, Collaboration, Integrity, Effective Communication, Patienceand Perseverance, Reasoning and Decision Making

Life’s Journey strives towards a workforce that has fairrepresentation of the community that we serve.