In-Store Sales Associate — Home & Sustainability Focus

IKEA Gruppe; Richmond; On-site; Confidential; Part time

Benefits offered by this job

Employee discount

Wellness days

Extended health coverage

RRSP with company match

Annual bonus eligibility

Flexible spending account

Life insurance

Home store discounts

Job summary

IKEA Gruppe in Richmond, BC seeks a Sales Co-worker to deliver exceptional customer service and help customers find the best solutions for their homes. You will maintain merchandising standards, share product knowledge, and contribute to department goals in a fast-paced retail setting.

You will engage customers, use multiple channels, and actively support services to enhance the shopping experience while maximizing store profitability.

Qualifications

• Exceptional customer service and selling skills.
• Strong attention to detail and ability to juggle priorities.
• Excellent communication and people skills.
• Passion for IKEA products, design, and sustainability.
• Around 6 months experience in a high-volume sales or customer service role.
• Comfort working in a physically demanding, fast-paced environment.

Responsibilities

• Proactively assist customers, assess needs, and recommend best home solutions.
• Use IKEA sales channels and communicate effectively with customers.
• Keep work area clean, stocked, and merchandised to standard.
• Share product knowledge with customers and colleagues.
• Understand store plans, contribute to department goals, and drive sales.
• Promote available services to improve the customer shopping experience.
• Support and lead planned commercial activities across the store.
• Maximize sales while steering toward top-selling items.

Job description

IKEA Gruppe in Richmond, BC seeks a Sales Co-worker to deliver exceptional customer service and help customers find the best solutions for their homes. You will maintain merchandising standards, share product knowledge, and contribute to department goals in a fast-paced retail setting.

You will engage customers, use multiple channels, and actively support services to enhance the shopping experience while maximizing store profitability.