In-Store Beauty Advisor & Customer Experience

Clore Inc.; Vaughan; On-site; CAD 32,000 - 48,000; Full time

Job summary

Cloré is seeking a Beauty Advisor to deliver an exceptional in-store experience, combining expert customer service with product knowledge and operational support. You will assist customers, stay current on products, and participate in inventory and merchandising tasks.

The role involves POS use, handling promotions, assisting with events, and ensuring shelves are well stocked while maintaining a welcoming, inclusive atmosphere for all customers.

Qualifications

• High school diploma or equivalent.
• Retail or customer service experience preferred.
• Familiarity with beauty or hair care products a plus.
• Able to meet store sales targets.

Responsibilities

• Greet customers with a smile, offer help, and provide personalized support.
• Ask questions and give beauty advice based on customer needs—everyone is welcome at Cloré!
• Learn and stay up to date on products, what they do, and how to combine them for personalized beauty care (training provided)
• Let customers know about promotions, new products, and how our rewards program works
• Support store events, seasonal displays, and product setups
• Keep the store clean and organized, and ensure shelves are full, neat, and properly stocked
• Refill shelves and let the team know if items are missing, damaged, or low in stock
• Unpack new deliveries and help with inventory counts when needed
• Operate the cash register (POS) to process sales
• Handle returns or complaints politely and ask for help when needed
• Bring a positive attitude and help keep the team environment fun and professional
• Perform other duties as assigned

Skills

Customer Focus

Communication

Drive & Initiative

Team Collaboration

Empathy

Adaptability

Reliability

Product Knowledge

Education

High school diploma or equivalent

Job description

Cloré is seeking a Beauty Advisor to deliver an exceptional in-store experience, combining expert customer service with product knowledge and operational support. You will assist customers, stay current on products, and participate in inventory and merchandising tasks.

The role involves POS use, handling promotions, assisting with events, and ensuring shelves are well stocked while maintaining a welcoming, inclusive atmosphere for all customers.