In-House Security Guard (Full-Time)

Metro Toronto Convention Centre Corporation; Toronto; On-site; CAD 40,000 - 55,000; Full time

Job summary

The Metro Toronto Convention Centre is hiring for a full-time security position focused on maintaining safety and security within their downtown facility. Candidates will conduct patrols, monitor systems, and respond to emergencies while providing world-class service during events. Ideal applicants should possess strong communication skills, security licenses, and experience in hospitality.

Qualifications

• Security experience in hospitality or large venues is an asset.
• Ability to conduct building patrols and respond to emergencies.
• Strong verbal and written communication skills.

Responsibilities

• Monitor security systems for safety and suspicious activity.
• Patrol facility to ensure safety of employees and guests.
• Assist in emergencies and manage crowd control.

Skills

Emergency Response

Crowd Control

Communication Skills

Customer Service

Team Player

Education

Valid license under the Private Security and Investigative Services Acts

Smart Serve Licence

Tools

CCURE

CCTV systems

Job description

Located in the heart of downtown Toronto, the Metro Toronto Convention Centre (MTCC) is Canada’s most successful convention and trade show facility. The MTCC welcomes approximately 1 million visitors each year, hosting a variety of events from meetings and conventions to public shows and galas. The Centre is an economic driver, a proud supporter of our community, and a meeting place where meaningful connections are made. Beyond helping planners create successful events, we believe that “Our People are the Centre.” Our talented team is our greatest strength, and we offer a corporate culture that values work-life balance, great benefits, professional development, wellness, and fun.

Want to take a look behind the scenes? Visit our employee Instagram page: @lifeatmtcc

Job Description

The Security team at the Metro Toronto Convention Centre is committed to creating a safe and welcoming environment for everyone who enters our facility. We’re currently seeking experienced security professionals for a full-time opportunity within our dynamic and fast-paced Security Department. The successful candidate will play a vital role in maintaining the safety and security of our employees, clients, guests, and the general public — supporting the world-class service and professionalism that define every MTCC event.

General Duties Include:

• Control Centre Monitoring; Monitoring all cameras in the facility for health and safety, movements of events, vagrants, and suspicious activity – particularly after hours. Monitoring parking areas for vehicle safety. Controlling access entry.
• Patrolling; Ensuring no health and safety risks throughout the facility, ensuring safety of employees, clientsand general public. Reporting and making note of any damages or leaks.
• Emergency Response; Evacuating individuals from the building, regaining control of tense or volatile situations, crowd control, assisting in medical emergencies or situations that compromise health and safety.

Job Skills and Requirements:

• Ability to conduct routine building patrols throughout a large facility.
• Ability to respond quickly and effectively to emergencies.
• Comfortable standing or walking for extended periods.
• Capable of managing physically demanding situations (e.g., assisting in evacuations, crowd control, or lifting light equipment if necessary).
• Demonstrated ability to work under pressure and handle difficult situations
• Exposure to CCURE, Perspective and CCTV systems
• Exposure to Life & Safety systems
• Security experience in the hospitality industry, large venues and crowd management is an asset
• Customer Service Experience
• Good understanding of the Criminal Code / TPA / LLA
• Being a Team Player and having a Positive Attitude are an Asset.
• Strong verbal and written communication skills
• Valid license under the Private Security and Investigative Services Acts
• Smart Serve Licence

Interested applicants are asked to submit their application online no later than:

July 4, 2025

Please note: The Metro Toronto Convention Centre is proud to provide employment accommodation during the recruitment process. During any stage of the recruitment process, applicants have the right to request accommodation.