In Hospital Service Technician Specialist

LOC Medical; Toronto; On-site; CAD 40,000 - 60,000; Full time

Job summary

LOC Medical is seeking a Hospital Service Specialist in Toronto, Ontario. This on-site position involves solving service issues and performing preventative maintenance on in-hospital technologies. You will be responsible for installing and repairing interactive systems and electronic equipment across various healthcare facilities.

The ideal candidate should have experience in device installation in a hospital environment and must pass a criminal background check along with required vaccinations. The role requires travel using personal transportation within the GTA region.

Qualifications

• Experience in repairing, replacing, and installing devices in the field.
• Experience working in a hospital environment.
• Must pass a criminal background check and prove required vaccinations.

Responsibilities

• Solve reported service issues on-site.
• Perform preventative maintenance on in-hospital services.
• Install and troubleshoot computer and cloud-based interactive systems.

Skills

Repairing devices in the field

Troubleshooting interactive systems

Installation of tablets and TVs

Maintenance documentation

Job description

LOC Medical, one of Canada's fastest growing businesses offers turnkey solutions to fit any hospital’s in-room patient education and entertainment needs. Hospitals have a big responsibility for providing health services to all patients and LOC Medical believes having the right technology available for the patient, their family members and the healthcare professionals can improve the patient experience, comfort, and satisfaction as well as help healthcare professionals improve efficiency.

Job Description:

The Hospital Service Specialist role is an on-site, field position where you will be the front line for solving reported service issues, and performing preventative maintenance on in-hospital services and equipment installed and managed by LOC Medical. This work includes, but if not limited to:

• Installing, troubleshooting, repairing, replacing, and diagnosing, computer and cloud based interactive systems, repairing CATV/IP television systems and electronic equipment
• Acts as on-site team member, supporting remote LOC Medical operations and sales staff
• Maintain administrative documentation (i.e. maintenance log book, repair tags, certificate of completion, etc.) according to company standards
• The successful candidate will be required to work in various healthcare facilities within the GTA Region (Including Trillium Health Partners, Scarborough Health Network, and University Health Network)
• The successful candidate will be required to travel to these various healthcare facilities by means of their own transportation.

Required Qualifications:

• Experience repairing, replacing, and installing devices (tablets, TVs, etc.) in the field
• Experience working in hospital environment considered an asset
• As LOC Medical operates within the healthcare field, and this role work primarily in healthcare facilities, the candidate will be required to successfully pass a criminal background check, and provided required proof of vaccinations as required by Canadian healthcare facilities