Import & Re-Export Lead US & Canada

jj; Markham; On-site; CAD 105,000 - 170,000; Full time

Job summary

Johnson & Johnson's DePuy Synthes unit seeks an Import & Export Lead for US & Canada, based in Markham, Ontario. The role oversees end-to-end cross-border movements, ensuring compliant customs execution and cost-efficient, uninterrupted product flow across the US and Canada.

You will manage temporary imports, re-exports, and duty programs, lead brokers and 3PLs, and partner with regulatory, manufacturing, and logistics teams to optimize operations and drive improvements.

Qualifications

• Bachelor's degree in Supply Chain, International Business, Logistics, Customs & Trade, or a related field.
• Minimum 7+ years of experience in import/export operations, customs compliance, or international trade.
• Strong knowledge of U.S. and Canadian customs regulations and cross-border trade processes.
• Experience managing temporary importation, re-exportation, duty drawback, bonded programs, FTZs, and other customs special procedures.
• Proven experience managing customs brokers and third-party logistics providers.
• Strong analytical, problem-solving, and project management skills.
• Ability to influence stakeholders and drive change across a complex matrix organization.

Responsibilities

• Manage end-to-end import, temporary import, and re-export activities across the US and Canada.
• Ensure compliance with U.S. and Canadian customs regulations, trade requirements, and regulations for temporarily imported medical devices.
• Lead customs programs including temporary imports, duty relief, duty drawback, bonded programs, and other procedures.
• Support new product launches, network changes, and supply chain initiatives requiring customs readiness.
• Oversee customs brokers and service providers, driving performance and issue resolution.
• Manage import documentation, permits, certifications, licenses, and declarations.
• Identify opportunities for duty optimization, cost savings, and process improvements.
• Lead customs audits, compliance reviews, and corrective action plans.
• Collaborate with Supply Chain, Logistics, Manufacturing, Quality, Regulatory, and Trade Compliance teams for uninterrupted movement of goods.
• Monitor KPIs and drive continuous improvement.

Skills

Import/Export Ops

Customs Compliance

Cross-border Trade

Brokers Management

Analytical Skills

Project Management

Stakeholder Influence

Education

Bachelor's in Supply Chain

Tools

SAP GTS

Job description

Job Function:

Supply Chain Deliver

Job Sub Function:

Transportation Services

Job Category:

Professional

All Job Posting Locations:

Markham, Ontario, Canada

Job Description:

DePuy Synthes is recruiting for a Import & Re-Export Lead US & Canada, located in West Chester or Markham Ontario etc.

Lead importation, temporary importation, and re-export operations across the United States and Canada, ensuring compliant customs execution, seamless cross-border movement of goods, and optimization of customs programs that support business growth, operational continuity, and cost savings.

Key Responsibilities

• Manage end-to-end import, temporary import, and re-export activities across the US and Canada.
• Ensure compliance with U.S. and Canadian customs regulations, trade requirements, special regulations for temporarily importation of medical for sterilization and internal compliance standards.
• Lead customs programs including temporary imports, duty relief programs, duty drawback, bonded programs, and other customs special procedures.
• Support new product launches, network changes, and supply chain initiatives requiring customs and trade readiness.
• Oversee customs brokers and service providers, driving performance, governance, and issue resolution.
• Manage import documentation, permits, certifications, licensees and customs declarations.
• Identify and implement opportunities for duty optimization, cost savings, and process improvements.
• Lead customs audits, compliance reviews, and corrective action plans.
• Partner with Supply Chain, Logistics, Manufacturing, Quality, Regulatory Affairs, and Trade Compliance teams to ensure uninterrupted movement of goods.
• Monitor operational performance through KPIs and drive continuous improvement initiatives.

Qualifications

Required

• Bachelor's degree in Supply Chain, International Business, Logistics, Customs & Trade, or a related field.
• Minimum 7+ years of experience in import/export operations, customs compliance, or international trade.
• Strong knowledge of U.S. and Canadian customs regulations and cross-border trade processes.
• Experience managing temporary importation, re-exportation, duty drawback, bonded programs, FTZs, and other customs special procedures.
• Proven experience managing customs brokers and third-party logistics providers.
• Strong analytical, problem-solving, and project management skills.
• Ability to influence stakeholders and drive change across a complex matrix organization.

Preferred

• Licensed Customs Broker (LCB) designation or equivalent customs certification.
• Experience within Medical Devices, Healthcare, Pharmaceuticals, Life Sciences, or other highly regulated industries.
• Knowledge of customs valuation, tariff classification, country of origin, free trade agreements, and trade compliance programs.
• Exposure to SAP GTS or other global trade management platforms.
• Experience partnering with global stakeholders and operating within a matrixed, multinational organization.
• Proven ability to manage complex operational issues, assess risk, and drive compliant outcomes.

Other

• Language: English required; Portuguese and/or Spanish strongly preferred to support stakeholders across LATAM.
• Travel: Up to 25–30% regional and international travel.
• Certifications: Trade compliance or customs certifications preferred but not required.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

#LI-Hybrid

#DePuySynthesCareers

Required Skills:

Business Behavior, Coaching, Data Analysis, Detail-Oriented, Digital Supply Chain Management, Distribution Management, Document Management, Issue Escalation, Order Management, Problem Solving, Safety-Oriented, Standard Operating Procedure (SOP), Strategic Supply Chain Management, Supply Chain, Transportation Management, Transportation Management Systems (TMS), Transportation Security

Preferred Skills:

The anticipated base pay range for this position is :

$74,000.00 - $119,600.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company’s long-term incentive program.

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period10 days
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year

Additional information can be found through the link below.

Co-Ops and Intern Positions: Please use the following language:

Co-Ops/Interns are eligible to participate in Company sponsored employee medical benefits in accordance with the terms of the plan.

Co-Ops and Interns are eligible for the following sick time benefits: up to 40 hours per calendar year; for employees who reside in the State of Washington, up to 56 hours per calendar year.

Co-Ops and Interns are eligible to participate in the Company’s consolidated retirement plan (pension).

Positions Represented by CBA: Please use the following language:

This position is eligible for benefits to include medical, dental, vision and time off, as well as any others as provided in the applicable Collective Bargaining Agreement.