Implementation Technician (Vancouver)

BFG Enterprise Services; Vancouver; On-site; CAD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dedicated technician to handle the installation and maintenance of communication networks in retail settings. This role offers an exciting opportunity to work with cutting-edge technology, including network hardware and POS systems. You'll be responsible for interpreting work orders, performing site inspections, and ensuring that all installations meet quality standards. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work both independently and as part of a team. Join this forward-thinking company and contribute to innovative solutions in the IT services sector.

Qualifications

• Experience with retail communications networks and network infrastructure equipment.
• Valid Class G driver’s license and ability to produce a clean driver’s abstract.

Responsibilities

• Install and maintain communications hardware and networks in retail environments.
• Test, review, and troubleshoot installed systems at customer sites.

Skills

Network/POS/PC systems

Troubleshooting cabling, hardware, and network issues

Operating hand and power tools

Microsoft Office, Excel, and Outlook

Verbal and written communication

Education

Fall Protection/Working at Heights certification

Elevated Work Platform certification

Tools

Network infrastructure equipment (switches, routers, servers)

Cabling tools

Job description

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Role: Responsible for the installation and maintenance of communications hardware and networks in retail environments. These networks include data, POS, and PC systems in commercial spaces.

Responsibilities and Duties:

• Interpret and manage work orders, drawings, and specifications
• Perform site inspections
• Assemble and set up all tools, materials, and equipment
• Test computer peripherals, hardware, and software to ensure proper functioning
• Install network and peripheral hardware (servers, switches, RF, POS, wireless, printers)
• Test, review, and troubleshoot installed systems
• Travel to customer sites across assigned geographic areas to perform work
• Perform work on both day and night shifts
• Install cable supports if required
• Install, fish, dress, cross-connect, and terminate UTP, coaxial, and fiber optic cables if required
• Provide work logs and reports
• Liaise with customers, store managers, and employees to explain, coordinate, and schedule hardware installations

Occupational Requirements:

Technical Requirements:

• Experience with Network/POS/PC systems preferred
• Experience with retail communications networks, POS, and PC systems is an asset
• Experience installing various network infrastructure equipment (switches, routers, servers, DSL modems, wireless access points, cameras, security systems, network addressing)
• Experience troubleshooting cabling, hardware, and network issues in the field
• Ability to operate hand and power tools
• Proficient computer skills and solid knowledge of networking
• Valid and unexpired Class G driver’s license; ability to produce a clean driver’s abstract
• Valid Fall Protection/Working at Heights (Ontario) and Elevated Work Platform certification
• Own vehicle and ability to drive to jobs independently
• Basic computer skills and good writing skills
• Knowledge of Microsoft Office, Excel, and Outlook is helpful

Personal Requirements:

• Willingness to perform rotating day/night shifts, weekends/on-call, call-backs, and overtime
• Strong verbal, written, and interpersonal skills
• Ability to work independently and in a team
• Willingness to travel extensively within the assigned region, possibly across Canada

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• IT Services and IT Consulting