Implementation Specialist

Cryptoworth; Toronto; Hybrid; CAD 70,000 - 100,000; Full time

Job summary

Cryptoworth, a fast-growing startup specializing in financial software for crypto companies, seeks an Implementation Specialist to enhance client onboarding and integration of cryptocurrency accounting solutions. The role requires strong experience in SaaS, particularly in fintech, and effective communication skills. Join a hybrid environment in Toronto where you'll collaborate closely with a dynamic team to facilitate seamless client transitions into crypto technology, impacting the future of finance.

Benefits

Competitive compensation plus equity

Hybrid work environment with flexibility

Impactful work in the crypto financial sector

Qualifications

• 2-5 years in Implementation, Onboarding, or Technical Customer Success.
• Strong understanding of accounting workflows and bookkeeping.
• Experience with enterprise clients in regulated environments.

Responsibilities

• Lead onboarding and implementation projects for enterprise customers.
• Work directly with clients to integrate crypto wallets and exchanges.
• Document best practices and improve implementation speed.

Skills

Communication

Organization

Stakeholder Management

Accounting Workflows

Technical Customer Success

Education

Experience in SaaS

Familiarity with Crypto Infrastructure

Tools

QuickBooks

Xero

NetSuite

Etherscan

Chainalysis

Job description

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Cryptoworth is a rapidly expanding startup that specializes in financial software for crypto companies. Our software provides cryptocurrency accounting, tax, and bookkeeping solutions. Our core software was created to reduce the complexity of cryptocurrency adoption, usage, and management. We are a team that strongly believes in the cryptocurrency-oriented future for the financial world and are looking for an engineer who lives and breathes code to join our team.

As we continue to scale with leading enterprises—including crypto-native funds, foundations, and financial institutions—we're hiring an Implementation Specialist to lead onboarding and product implementation for our most strategic clients. You will work at the intersection of finance and crypto technology, helping clients integrate their systems and processes with Cryptoworth to enable accurate and automated crypto accounting.

This is a hybrid role based in Toronto, requiring at least 2 days per week in the office to collaborate with our team and deliver hands-on implementation support.

Cryptoworth is a rapidly expanding startup that specializes in financial software for crypto companies. Our software provides cryptocurrency accounting, tax, and bookkeeping solutions. Our core software was created to reduce the complexity of cryptocurrency adoption, usage, and management. We are a team that strongly believes in the cryptocurrency-oriented future for the financial world and are looking for an engineer who lives and breathes code to join our team.

As we continue to scale with leading enterprises—including crypto-native funds, foundations, and financial institutions—we're hiring an Implementation Specialist to lead onboarding and product implementation for our most strategic clients. You will work at the intersection of finance and crypto technology, helping clients integrate their systems and processes with Cryptoworth to enable accurate and automated crypto accounting.

This is a hybrid role based in Toronto, requiring at least 2 days per week in the office to collaborate with our team and deliver hands-on implementation support.

What You'll Do

• Own and lead onboarding and implementation projects for enterprise customers including foundations, DAOs, and financial institutions.
• Design and execute tailored onboarding plans, aligning Cryptoworth’s configuration with the client’s accounting, finance, and operations workflows.
• Work directly with customers to integrate crypto wallets, exchanges, custodians, and other data sources.
• Provide configuration support for tax settings, chart of accounts mapping, transaction classifications, and reconciliation.
• Act as a trusted advisor, helping clients navigate crypto-specific financial operations with confidence.
• Troubleshoot issues and serve as a technical liaison between clients and internal Product/Engineering teams.
• Document best practices, playbooks, and repeatable workflows to improve implementation speed and consistency.
• Partner with Sales and Customer Success to ensure seamless client handoffs and long-term success.
  

What You Bring

• 2–5 years of experience in Implementation, Onboarding, or Technical Customer Success in SaaS—preferably in fintech, accounting software, or crypto.
• Strong understanding of accounting workflows, especially related to bookkeeping, tax, or reconciliation.
• Familiarity with crypto infrastructure (wallets, exchanges, APIs, custodians like Fireblocks, Gnosis, or centralized exchanges).
• Ability to translate complex technical requirements into easy-to-understand plans for clients.
• Strong communication, organization, and stakeholder management skills.
• Experience working with enterprise clients, particularly in regulated environments or finance teams.
• Bonus: Experience with ERP/accounting platforms (e.g., QuickBooks, Xero, NetSuite), and crypto tooling (e.g., Etherscan, Chainalysis, or block explorers).

Why Join Cryptoworth

• Be part of shaping the financial future of crypto institutions.
• Join a high-growth team where your work has direct impact.
• Work on real-world problems at the frontier of crypto and finance.
• Competitive compensation, plus equity.
• Hybrid work environment with flexibility and strong in-person collaboration.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Software Development

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