Implementation Consultant

eligeo; Calgary; On-site; CAD 75,000 - 85,000; Full time

Job summary

Eligeo CRM Inc. seeks a Junior Implementation Consultant to support clients in their software implementation journey using monday.com. This full-time role involves collaborating with senior consultants, documenting solutions, and configuring workspaces. Ideal candidates will have strong communication skills and be keen to learn in a supportive team environment.

Benefits

Health insurance

Paid time off

Qualifications

• 1–2 years hands-on experience with SAAS training and Software Implementation.
• Experience with Smartsheet, Asana, ClickUp is required.
• Expert communicator, fluent in English (written and spoken) is essential.

Responsibilities

• Document technical solutions in collaboration with analysts and developers.
• Support the implementation team in delivering monday.com solutions.
• Participate in client meetings to understand their needs.

Skills

Communication

Problem Solving

Education

Bachelor's degree in computer science

Bachelor's degree in business management

Tools

Lucidchart

Miro

Figma

Smartsheet

Asana

ClickUp

Monday.com

Job description

Eligeo CRM Inc. is a world-leading software implementation technology expert. Our mission is to create a painless onboarding and implementation experience with world-leading software solutions.

Who are you :

You’re early in your professional services or software consulting career, but already have hands-on experience with monday.com and are excited to help clients improve their business processes. You enjoy working directly with clients, solving problems, and collaborating with a supportive team to bring smart solutions to life.

This is a Junior Role, ideal for someone looking to grow into a full Implementation Consultant position while learning from experienced professionals along the way.

Job Responsibilities

• Document technical solutions (including custom development if required) in close collaboration with Business Analysts, Implementation Managers and Developers.
• Collaborate with implementation and support teams to ensure the solution matches the output of the project.
• Support the implementation team in monday.com solution delivery for clients.
• Assist in gathering and documenting business requirements and workflows.
• Configure and build monday.com workspaces, dashboards, automations, and integrations under the guidance of senior consultants.
• Participate in client meetings to understand their business needs and challenges.
• Help translate client requirements into platform-based solutions.
• Perform basic QA testing to validate platform configurations and updates.
• Stay current with monday.com features, apps, and use cases.
• Maintain a high level of technical knowledge and proficiency in Eligeo supported platforms and products and targeted industries.

Qualifications

• 1–2 years hands-on experience with SAAS training and Software Implementation
• Familiarity with tools like Lucidchart, Miro, or Figma is an asset.
• Strong communication skills and comfort working with both technical and non-technical users.
• Curiosity and a problem-solving mindset.
• Bachelor's degree in computer science, information technology, or equivalent experience required.
• Bachelor's degree in business management or equivalent experience required.
• Expert communicator and must be perfectly fluent in English, both written and spoken.
• Able to translate between business users and technical professionals.

Job Type : Full-time

Pay : $75,000.00 - $85,000.00 CAD per year

Health insurance

Paid time off

Schedule : 8-hour shift

Monday to Friday

Education :

Bachelor's Degree (preferred)

Experience :

• 1–2 years hands-on experience with SAAS training and Software Implementation
• Smartsheet, Asana, ClickUp : 1 year (required)
• Lucidchart, Visio, or OmniGraffle : 1 year (required)
• Monday.com (nice to have)

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