Implementation and Training Consultant

Jobgether SRL; Canada; Remote; CAD 70,000 - 110,000; Full time

Benefits offered by this job

Remote work

Travel 60-80%

Collaborative environment

Ownership of implementation

Growth opportunities

Job summary

Jobgether SRL is seeking an Implementation and Training Consultant based in Canada to lead end-to-end software deployments for enterprise transportation and logistics clients. You will assess business processes, configure tailored software, coordinate data conversion, and deliver comprehensive client training while traveling extensively.

This hands-on role requires strong project ownership, excellent communication, and the ability to collaborate across client teams to drive successful go-lives.

Qualifications

• 3–5 years of experience implementing or supporting enterprise software for external clients.
• Ability to assess business processes and translate them into effective software configurations.
• Strong project ownership and leadership, including coordinating cross-functional activities.
• Excellent written and verbal communication with stakeholders at different levels.
• Experience with TruckMate or other enterprise transportation management systems is an asset.
• Willingness to travel approximately 60–80%.

Responsibilities

• Lead end-to-end software implementation projects, gathering requirements, analyzing workflows, and configuring modules.
• Assess clients’ processes and recommend improvements to optimize efficiency and software adoption.
• Deliver comprehensive training to external clients on enterprise software.
• Coordinate data conversion activities and develop go-live and cutover strategies.
• Troubleshoot and resolve technical issues during implementation for a smooth transition.
• Collaborate with project managers and stakeholders to coordinate activities and maintain timelines.
• Build strong relationships with client stakeholders across organizational levels to align requirements and outcomes.

Skills

Client communication

Project ownership

Problem solving

Cross-functional collaboration

Travel readiness

Tools

TruckMate

Job description

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Implementation and Training Consultant based in Canada.

Join a collaborative, technology-driven environment focused on transforming enterprise transportation and logistics operations. In this role, you will lead end-to-end software implementations, helping clients improve workflows and maximize the value of their transportation management systems. You will work closely with customer stakeholders to assess business processes, define requirements, and configure tailored software solutions. Your expertise will support data conversion, go-live planning, technical troubleshooting, and comprehensive client training. With opportunities to engage directly with enterprise customers and influence operational performance, you will play a key role in driving digital transformation across complex supply chains. This position offers a hands-on consulting environment where initiative, problem-solving, and cross-functional collaboration are essential.

Accountabilities

• Lead end-to-end software implementation projects, including gathering customer requirements, analyzing business workflows, and configuring appropriate software modules.
• Assess clients’ existing business processes and recommend improvements to optimize operational efficiency and software adoption.
• Deliver comprehensive training to external clients, enabling them to use enterprise software effectively and improve their day-to-day operations.
• Coordinate data conversion activities and develop go-live and cutover strategies to support successful implementations.
• Troubleshoot and resolve technical issues encountered during implementation, helping ensure a smooth transition to new systems.
• Collaborate with project managers and customer stakeholders to coordinate activities, maintain implementation timelines, and provide regular progress updates.
• Build strong relationships with client stakeholders across different organizational levels, supporting alignment on requirements, priorities, and project outcomes.

Requirements

• 3–5 years of experience implementing or supporting enterprise application software for external clients.
• Demonstrated ability to assess business processes, understand operational requirements, and translate them into effective software configurations.
• Strong project ownership and leadership skills, including the ability to prioritize competing demands, coordinate cross-functional activities, and build consensus.
• Excellent written and verbal communication skills, with the ability to manage relationships and communicate effectively with stakeholders at different levels.
• Strong analytical and problem-solving abilities, particularly when addressing workflow challenges and software implementation issues.
• Experience with TruckMate or other enterprise transportation management systems is considered an asset.
• Previous operational or administrative experience in transportation and logistics is an advantage.
• Familiarity with project management methodologies and database troubleshooting related to financial or operational workflows is beneficial.
• Willingness to travel extensively, as the original posting specifies a travel requirement of approximately 60–80%.

Benefits

• Remote work: The role is listed as remote in Canada, although the original posting also references a US remote location. Canadian eligibility and the precise remote-work arrangement should be confirmed during recruitment.
• Collaborative environment: Work alongside cross-functional teams and customer stakeholders on enterprise software implementation projects.
• Purpose-driven work: Contribute to technology solutions designed to improve productivity, operational efficiency, safety, and sustainability across transportation and supply chains.
• Professional ownership: Opportunity to take initiative, lead implementation activities, and contribute directly to customer outcomes.
• Growth and innovation: Work in an environment that emphasizes collaboration, professional development, and innovative problem-solving.
• Travel: The position requires approximately 60–80% travel, which candidates should consider when evaluating the role.
• Compensation and additional benefits: Salary, healthcare coverage, paid time off, retirement benefits, and other specific employee perks are not detailed in the original posting and should be confirmed with the hiring team.