Image Service Coordinator

Alimentiv; Ottawa; On-site; CAD 42,000 - 70,000; Full time

Benefits offered by this job

Bonus

Job summary

Alimentiv in London, Ontario is seeking an Image Service Coordinator to support Image Services. The role focuses on data integrity and reliable image collection for internal and sponsor sites.

You will work under the Manager, Image Services and may cover all shifts, including holidays, in a 24-hour operation. Responsibilities include entering and compiling data per sponsor protocols, distributing data and documents to clinical sites, and providing image collection and customer service support.

Qualifications

• Minimum one-year post-secondary certificate or 1–3 years of equivalent experience.
• Interest in imaging, clinical trials, data, and improving human health.
• Strong written and oral communication and customer service.
• Willing to work all shifts in a 24-hour operation.

Responsibilities

• View, enter, and compile data per sponsor protocols and regulatory guidelines.
• Assist with collection/distribution of data and documents to clinical sites and sponsors.
• Provide image collection and customer service support for data collection and user system operations.
• Support peers, sponsor sites, project team, and central readers throughout the project life cycle.
• Ensure documents are recorded, filed, and maintained per guidelines.

Skills

Data integrity

Customer service

Communication

Independent work

Education

Post-secondary certificate

Job description

Location:London, Ontario

Job Salary:$42,000 - $70,000

Job Title:Image Service Coordinator (Full-time, permanent)

Department:Image Services

Job Summary:

Assist in the execution of all Image Services activities ensuring focus on data integrity and reliability in accordance with standard processes, sponsor guidelines, industry best practices and regulatory standards. Provide image collection services to stakeholders in areas of data collection and user system operations. Under the direction of the Manager, Image Services, contribute to the delivery of high-quality image services support to internal and external customers, clinical sites, and sponsors. May require ability to work shifts, statutory holidays and provide on-call support from time to time.

Project Support

• View, enter, and compile data in accordance with sponsor protocols and regulatory guidelines.
• Assist with the collection and/or distribution of data and documents to and from clinical sites and sponsors.
• Provide image collection and customer service support to stakeholders in areas of data collection and user system operations following applicable work instructions.
• Provide ongoing support to peers, sponsors sites, project team members and central readers throughout the project life cycle.
• Ensure customer documents are recorded, filed, and maintained in accordance with project and regulatory guidelines.

Department Support

• Carry out image collection activities ensuring focus on data integrity and stakeholder support in accordance with standard processes, sponsor guidelines, industry best practices and regulatory standards.
• Perform regular quality assurance activities, checking for completeness and accuracy, ensuring all SOP guidelines and industry best practices are met.

Qualifications

• The successful candidate will possess a minimum of a one-year post-secondary certificate or 1-3 years of equivalent experience. You will also bring an interest in imaging, clinical trials, data, and furthering human health to the job. The ideal candidate will have strong written and oral communication skills and a passion for providing excellent customer service. Further, you will be comfortable working independently in a fast-paced environment. Lastly, the successful candidate will be available forall shiftsas this is a 24-hour operation (days, afternoons, nights), excluding weekends.
• If you are interested in coordinating data/imaging and contributing to clinical research this is an excellent job opportunity for you!

$42,000 - $70,000 a year

+ bonus