IMAC Coordinator OR IT Coordinator

TekWissen ®; Winnipeg; Remote; CAD 52,000 - 68,000; Full time

Job summary

TekWissen is seeking an IMAC Coordinator to manage IT equipment moves, adds, and changes. The role requires coordinating with technicians, users, vendors, and internal IT teams to ensure timely and accurate tracking of assets and work status.

The ideal candidate has 2+ years in IT coordination or IT asset management, strong communication skills, and familiarity with ticketing systems like ServiceNow. This position supports remote work with expectations to coordinate across multiple requests.

Qualifications

• 2+ years of IT coordination, IMAC, service desk, or IT asset management.
• Experience coordinating IT hardware deployments or moves.
• Strong communication and organizational skills.
• Experience with ticketing systems such as ServiceNow is preferred.

Responsibilities

• Coordinate Install, Move, Add, Change (IMAC) activities for IT equipment.
• Schedule and track equipment installations, moves, and removals.
• Coordinate with technicians, users, vendors, and internal IT teams.
• Maintain accurate records of equipment, requests, and work status.
• Monitor tickets and ensure requests are completed on time.
• Follow up on pending tasks and resolve scheduling or coordination issues.
• Prepare status updates and reports for stakeholders.
• Ensure proper documentation and asset tracking.

Skills

IT coordination

IMAC

ServiceNow

Tools

ServiceNow

Job description

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is with one of our clients who is a global information technology company that provides high performance and industry focused solutions integrated with leading edge security to clients in government, financial services and commercial markets. Their offerings include security software and, services, digital transformation and workplace services, industry applications and services, and innovative software operating environments for high intensity enterprise computing.

Job Description:

Job Summary:

• We are looking for an IMAC Coordinator to coordinate and manage IT equipment moves, adds, changes, and related activities.
• The ideal candidate will have strong coordination, communication, and organizational skills.

Responsibilities:

• Coordinate Install, Move, Add, Change (IMAC) activities for IT equipment.
• Schedule and track equipment installations, moves, and removals.
• Coordinate with technicians, users, vendors, and internal IT teams.
• Maintain accurate records of equipment, requests, and work status.
• Monitor tickets and ensure requests are completed on time.
• Follow up on pending tasks and resolve scheduling or coordination issues.
• Prepare status updates and reports for stakeholders.
• Ensure proper documentation and asset tracking.

Requirements:

• 2+ years of experience in IT coordination, IMAC, service desk, or IT asset management.
• Experience coordinating IT hardware deployments or moves.
• Strong communication and organizational skills.
• Experience with ticketing systems such as ServiceNow is preferred.
• Ability to manage multiple requests and priorities.
• Comfortable working independently in a remote environment.

TekWissen® Group is an equal opportunity employer supporting workforce diversity.