ILS Manager

PAL; Ottawa, Quebec; Hybrid; CAD 120,000 - 160,000; Full time

Benefits offered by this job

Health benefits

Pension plan

Stock purchase plan

Travel privileges

Tuition assistance

Employee assistance

Hybrid work model

Job summary

AirPro SAR Services Inc. is seeking an ILS Manager to lead a multidisciplinary team supporting Canada's FWSAR program for the CC295 Kingfisher fleet. You will oversee fleet management, maintenance planning, LSA, and data integrity, ensuring readiness and contractual compliance.

Reporting to the COO and partnering with the CMO Lead, you will drive process improvements, stakeholder collaboration, and performance metrics across IPT and Main Operating Bases. A hybrid work model is offered.

Qualifications

• Bachelor's degree in Engineering, Aviation Management, Logistics, Supply Chain Management, Business Administration, or related field.
• 8+ years in aerospace, defence, or In‑Service Support (ISS) environments.
• 5+ years leading technical teams or multidisciplinary functions.
• Experience coordinating across customers, subcontractors, and government partners.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication, leadership, and stakeholder management abilities.

Responsibilities

• Lead and manage the Integrated Logistics Support (ILS) function for the FWSAR program.
• Oversee fleet management, maintenance planning, and reliability activities.
• Coordinate with MRO and other partners to ensure availability and readiness.
• Provide executive-level advice on ILS performance and risks.
• Represent AirPro in governance forums and IPT meetings.

Education

Engineering (Undergraduate)

Aviation Management

Logistics

Supply Chain Management

Business Administration

Job description

AirPro SAR Services Inc., a joint venture between Airbus Defence and Space and PAL Aerospace, is proud to support Canada’s Fixed Wing Search and Rescue (FWSAR) program. Our mission is clear: keep Canada’s CC295 Kingfisher fleet mission-ready to save lives across one of the largest and most challenging search and rescue regions in the world. At AirPro, we manage all Integrated Support Services (ISS) activities—encompassing engineering, logistics, maintenance, IT systems, infrastructure, training and material support—throughout the entire product lifecycle. Our dedicated team ensures that Canada’s state-of-the-art search and rescue aircraft are always mission-ready, performing at their peak when it matters most.

Reporting directly to the Chief Operations Officer and working in close partnership with the Contract Management Office (CMO) Lead, the ILS Manager will lead a multidisciplinary team to manage and control the Integrated Logistics Support (ILS) function for the FWSAR Program. The current focus is on the establishment of processes, procedures, support structures and readiness of all ILS functions both in the Integrated Product Team (IPT) environment and at Main Operating Bases where the aircraft will operate. As AirPro serves as the In-Service Support (ISS) Integrator for the CC295 Kingfisher fleet, the ILS Manager is accountable for the planning, integration, performance, and continuous improvement of the Integrated Logistics Support System. The position provides leadership to a multidisciplinary team responsible for Fleet Management, Logistics Support Analysis, Technical Publications, and Aircraft Maintenance Program & Reliability activities.

The ILS Manager ensures maintenance planning, fleet sustainment activities, supportability analyses, reliability programs, and technical data processes are effectively integrated to support aircraft availability, contractual obligations, and operational requirements. The role serves as a key interface with all stakeholders.

Duties and Responsibilities:

The incumbent is responsible for the leadership, management, and performance of the Integrated Logistics Support (ILS) function in support of the FWSAR Program, ensuring effective fleet sustainment, operational readiness, and lifecycle support.

• Lead and manage the multidisciplinary ILS function, establishing departmental priorities, objectives, resource requirements, performance measures, and employee development plans to support program and operational requirements.
• Maintain accountability for the performance and effectiveness of the FWSAR Integrated Logistics Support System, ensuring ILS disciplines are integrated and aligned with contractual, operational, and lifecycle sustainment requirements.
• Provide leadership for fleet sustainment and maintenance planning, including aircraft induction activities, maintenance work scope development, and coordination of sustainment requirements with the contracted Maintenance, Repair and Overhaul (MRO) organization.
• Oversee key ILS disciplines, including Fleet Management, Logistics Support Analysis (LSA), Reliability and Maintainability, Obsolescence Management, Technical Publications, and associated fleet master and support data.
• Monitor and manage fleet support performance, including aircraft availability, fleet readiness, maintenance performance, reliability, supportability, key performance indicators, and sustainment risks; lead corrective actions and continuous improvement initiatives as required.
• Provide technical and operational advice to senior leadership on ILS performance, regarding ILS performance, fleet readiness, sustainment risks, emerging issues, and recommended courses of action.
• Serve as AirPro’s lead authority for Integrated Logistics Support matters, acting as the primary interface with Airbus Defence and Space for ILS activities and support system performance while supporting engagement with the RCAF Weapons System Management organization.
• Represent AirPro in program and customer governance forums, including Integrated Product Team meetings, governance boards, customer reviews, and sustainment planning activities; preparing and presenting reports on fleet readiness, sustainment, supportability, and ILS performance.

Qualifications:

We are looking for candidates with the following qualifications:

• Undergraduate degree in Engineering, Aviation Management, Logistics, Supply Chain Management, Business Administration, or a related discipline.
• Minimum of 8 years of experience in aerospace, defence, military aviation, Integrated Logistics Support (ILS), In‑Service Support (ISS), or fleet sustainment environments.
• Minimum of 5 years of experience leading technical teams or multidisciplinary support functions.
• Demonstrated experience in aircraft sustainment, maintenance planning, fleet management, or support system management.
• Experience coordinating activities across multiple stakeholders, including customers, subcontractors, government organizations, and program partners.
• Strong analytical, organizational, and problem‑solving skills.
• Excellent communication, leadership, and stakeholder management abilities.

Equivalent combinations of education, military service, aviation, defence support, or related operational experience will be considered.

Preferred Qualifications:

• Experience supporting military aviation, defence sustainment, or In‑Service Support (ISS) programs.
• Experience working with DND, RCAF, or other government customers.
• Experience coordinating aircraft maintenance planning and sustainment activities with MRO organizations.
• Experience with Integrated Logistics Support (ILS), Reliability and Maintainability (R&M), Logistics Support Analysis (LSA), Technical Publications, or Supportability Engineering.
• Professional certification such as PMP or a related discipline.

What we offer:

• Comprehensive health benefits including medical, dental, vision, and life insurance
• Defined Contribution Pension Plan
• Employee Stock Purchase Plan
• Personal travel privileges with PAL and interline agreements with other airlines
• Employee Tuition Assistance Program
• Employee and Family Assistance Program
• A hybrid working model (50/50), allowing for a minimum of 50% of your time in the office and up to 50% working from home

Join Us on This Meaningful Journey!

At AirPro, we are committed to supporting a program that delivers an essential service to Canadians. As the In‑Service Support Integrator for the Fixed Wing Search and Rescue program, we work closely with Airbus Defence and Space, PAL Aerospace, and the Royal Canadian Air Force to ensure the long‑term success of the CC295 Kingfisher fleet.

Joining AirPro means becoming part of a tight, collaborative team where your contributions have a direct impact on fleet readiness, program performance, and mission success. We offer the opportunity to work alongside experienced aerospace and defence professionals while helping shape a growing and evolving organization.

AirPro is committed to fostering an inclusive work environment that celebrates and encourages diversity, equity, and inclusion whereby individuals are recognized, supported, and respected. Candidates of all backgrounds are encouraged to apply.

#AirPro