Hybrid Travel Inventory Coordinator – Detail‑Oriented

Fresh Tracks Canada Inc.; Vancouver; On-site; CAD 61,000 - 75,000; Full time

Job summary

Fresh Tracks Canada Inc. is seeking a detail-oriented Inventory Coordinator in Vancouver to manage day-to-day contracted FIT and group inventory. You will book inventory, maintain records, and reflect bookings against allocations, coordinating with suppliers and internal teams to curb discrepancies and ensure smooth customer experiences.

Salary is CAD 68,000 per year, based on experience. The role requires strong data skills, precision, and a proactive, customer-focused mindset.

Qualifications

• 3+ years of experience in a travel coordinator or reservations role.
• Strong attention to detail and comfort with structured data (spreadsheets, databases, or inventory systems).
• Ability to perform repetitive focused work.
• Excellent organizational and time-management skills.
• Clear written and verbal communication skills.
• Proficiency in Excel/Google Sheets; comfortable learning new software.
• A solutions-oriented mindset; proactively works toward solutions rather than escalating problems.
• Keen to learn and take on more challenging work as partnerships and inventory management evolve.
• Passionate about meeting customer needs with practicality and good business sense.

Responsibilities

• Process bookings and provide support for Sales and LH; ensure accurate customer details, confirmations, and rates.
• Process booking amendments, cancellations, partial cancellations, and add-ons; keep inventory records up to date.
• Build rapport with external partners to maintain productive win-win partnerships.
• Support the sales team in finding appropriate availability when needed.
• Prepare rooming lists, manifests and progress reports; adhere to reporting timelines.
• Load, update, and audit inventory data for new products, seasonal changes, system enhancements, and launches.
• Investigate and resolve inventory-related issues, including conflicts and discrepancies.
• Maintain accurate, up-to-date inventory records across systems and platforms.
• Check availability and update systems to guide quotes when inventory is unavailable.
• Assist Inventory Manager/Director with defining and documenting processes; track key decisions.
• Participate in testing and validation during system updates and tech rollouts.
• Identify opportunities to improve inventory processes and data quality; reduce manual effort.
• Weekend and emergency support; shifts Mon-Sun (7am–6pm PST); time in lieu for emergencies.
• Other related duties as needed

Skills

Attention to detail

Organizational skills

Time-management

Clear communication

Problem-solving mindset

Tools

Excel

Google Sheets

Job description

Fresh Tracks Canada Inc. is seeking a detail-oriented Inventory Coordinator in Vancouver to manage day-to-day contracted FIT and group inventory. You will book inventory, maintain records, and reflect bookings against allocations, coordinating with suppliers and internal teams to curb discrepancies and ensure smooth customer experiences.

Salary is CAD 68,000 per year, based on experience. The role requires strong data skills, precision, and a proactive, customer-focused mindset.