Hybrid Tech Business Analyst: Logistics & API Integrations

Purolator Inc.; Mississauga; Hybrid; CAD 75,000 - 110,000; Full time

Job summary

Purolator is seeking a Technology Business Analyst in Mississauga, Ontario. You will own requirements for shipping and brokerage platforms and integrations, driving discovery, stakeholder alignment, and end-to-end delivery in a hybrid work environment.

In this role, you will write clear user stories and acceptance criteria, analyze REST APIs and data flows, and facilitate cross-functional workshops. Strong communication and 5+ years of BA experience are essential to succeed in this position.

Qualifications

• Experience owning requirements from discovery through delivery for business-critical applications.
• Strong understanding of REST APIs, data flows and synchronous vs asynchronous processing.
• Ability to write user stories and acceptance criteria used by developers and testers.
• Proficient with Jira, Confluence, Agile/Scrum events including backlog refinement.
• Excellent communication, facilitation and stakeholder management skills.
• Experience using AI tools in BA work with validation of results.
• Logistics, courier, freight, or cross-border shipping experience is a plus.

Responsibilities

• Partner with business, product, engineering, QA, operations and vendors to define solutions.
• Own requirements from discovery to delivery; write user stories and acceptance criteria.
• Facilitate workshops to drive stakeholder alignment and clarity.
• Analyze REST APIs and data flows, including error handling and dependencies.
• Support backlog refinement, Agile ceremonies, testing and release prep; liaise with developers and stakeholders.
• Maintain requirements, assumptions, decisions, and project knowledge in Jira/Confluence.
• Use AI tools where value-added, and validate outputs before relying on them.
• Communicate progress, risks, and trade-offs clearly and improve team practices.

Skills

REST APIs

Data flows

Agile/Scrum

Jira

Confluence

Stakeholder management

AI tools usage

Education

Computer Science, Engineering, or related

Tools

Jira

Confluence

AI tooling

Job description

Purolator is seeking a Technology Business Analyst in Mississauga, Ontario. You will own requirements for shipping and brokerage platforms and integrations, driving discovery, stakeholder alignment, and end-to-end delivery in a hybrid work environment.

In this role, you will write clear user stories and acceptance criteria, analyze REST APIs and data flows, and facilitate cross-functional workshops. Strong communication and 5+ years of BA experience are essential to succeed in this position.