Hybrid Senior Program Manager – Impact & Operations (12 Mo)

Canadian Red Cross; Canada; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

The Canadian Red Cross is seeking a Senior Program Manager to lead end-to-end design, planning, implementation and oversight of community programs in Canada. This role emphasizes culturally safe, evidence-based interventions and collaboration with diverse partners to maximize impact.

You will manage budgets, monitor performance, report findings, and guide teams on ethical practices and safety protocols, ensuring alignment with donor and sector standards.

Qualifications

• Minimum 6–9 years of experience in program management or related field.
• 3-year college diploma or university degree in a relevant area.
• Knowledge of legislation, regulations, and best practices in program management.

Responsibilities

• Design, plan, implement and oversee programs aligning with organizational goals.
• Collaborate with cross-functional teams to deliver culturally safe, evidence-based interventions.
• Oversee program operations, budgets and performance metrics for continuous improvement.
• Engage with stakeholders, build partnerships and support program scale.
• Prepare regular reports and document lessons learned for internal/external audiences.
• Provide guidance on ethical standards, safety protocols, and trauma-informed practices.
• Monitor risks and implement mitigation strategies to sustain impact.

Skills

Program management

Cross-functional leadership

Stakeholder engagement

Communication

Risk management

Decision making under pressure

Education

Post-secondary degree in emergency management, social work, social sciences, psychology, health, or related field

Tools

Microsoft Office

SharePoint

Job description

The Canadian Red Cross is seeking a Senior Program Manager to lead end-to-end design, planning, implementation and oversight of community programs in Canada. This role emphasizes culturally safe, evidence-based interventions and collaboration with diverse partners to maximize impact.

You will manage budgets, monitor performance, report findings, and guide teams on ethical practices and safety protocols, ensuring alignment with donor and sector standards.