Hybrid Resource Planning Lead | AI-Driven Scheduling

Docebo Inc.; Toronto; Hybrid; CAD 80,000 - 95,000; Full time

Job summary

Docebo Inc. in Toronto, Canada is seeking a Resource Planning Lead for our Professional Services team. You’ll build seamless schedules, keep data pristine, and proactively spot risks to keep delivery capacity running smoothly.

In this hybrid role, you’ll collaborate three days a week in the office and have room to grow into PS operations leadership. A bachelor’s degree and 1–3 years’ scheduling/analytics experience are preferred, with a keen interest in AI-driven automation.

Qualifications

• 1–3 years in scheduling, resource coordination or a similar analytical role.
• Strong Excel or Google Sheets skills for data analysis and reporting.
• Highly organized with the ability to juggle multiple requests without errors.
• Clear written and verbal communication and proactive follow-up.
• Interest in AI tools and automating manual processes to improve efficiency.

Responsibilities

• Process staffing requests from intake to assignment, matching consultants to engagements by skills and timelines.
• Maintain and update resource schedules in Kantata to keep allocations current.
• Flag scheduling conflicts and gaps and propose actionable solutions to practice leads.
• Create weekly/monthly reports on utilization, bench time, time-to-staff, and forecast accuracy.
• Maintain the skills matrix with consultant updates and certifications.
• Support partner resource administration and onboarding logistics.
• Automate scheduling and reporting tasks using AI tools to reduce manual work.

Skills

Scheduling

Resource coordination

Operations

Project coordination

Analytical thinking

Excel/Sheets

Communication

AI tools / automation

Education

Bachelor's degree in business/ops/analytics

Tools

Kantata (Mavenlink)

Job description

Docebo Inc. in Toronto, Canada is seeking a Resource Planning Lead for our Professional Services team. You’ll build seamless schedules, keep data pristine, and proactively spot risks to keep delivery capacity running smoothly.

In this hybrid role, you’ll collaborate three days a week in the office and have room to grow into PS operations leadership. A bachelor’s degree and 1–3 years’ scheduling/analytics experience are preferred, with a keen interest in AI-driven automation.