Hybrid Portfolio Administrator | Client Services

Bellwether Investment Management Inc.; Oakville; Hybrid; CAD 60,000 - 70,000; Full time

Benefits offered by this job

Discretionary bonus up to 20%

Group benefits program

Employer-matched savings plan

Job summary

Bellwether Investment Management Inc. seeks a Portfolio Administrator to deliver timely client service and accurate support to Portfolio Managers, Relationship Managers, Advisors, custodians, and clients.

The role emphasizes a client-service mindset, strong interpersonal skills, time management, and proactive problem-solving. In this operations-focused position, you will manage the account lifecycle, assist with onboarding, handle transfers and transactions, maintain databases, and support

Qualifications

• Post-secondary education in business or related field is assets
• Previous experience in client account documentation and administration within financial services is preferred
• Strong proficiency with the Microsoft Office suite; CRM, portfolio management and accounting software desirable
• Familiarity with AML procedures is a plus
• CSC or related coursework is an asset
• Collaborative, detail-oriented, quick learner and able to handle fast-paced environment

Responsibilities

• Liaise with clients, custodians, Portfolio Managers, Advisors, and Relationship Managers professionally
• Manage ongoing relationship management; service daily ad-hoc client/advisor requests
• Coordinate communications and assist with event planning and marketing activities
• Take on additional responsibilities to help the team succeed
• Facilitate end-to-end account lifecycle, including opening and closing processes
• Ensure new client paperwork is accurate, complete and compliant; follow up on deficient documents
• Set up and monitor account transfers through to completion
• Process financial transactions (withdrawals, wires, EFTs)
• Maintain internal databases and update systems with prices, FX rates and data
• Daily uploads of client activity from Custodians and subsequent reconciliations
• Perform Monthly Book Value Reconciliation and Performance Verification
• Monthly follow-up on DSC Mutual Fund information
• Create and distribute Welcome Packages and Quarterly client statements
• Investigate and update transfer-ins with zero book values quarterly

Skills

Relationship management

Client support

Organizational skills

Multi-tasking

Attention to detail

Education

Post-secondary education in business or related field

Canadian Securities Course (CSC) or related coursework

Tools

Microsoft Office

CRM software

Accounting software

Job description

Bellwether Investment Management Inc. seeks a Portfolio Administrator to deliver timely client service and accurate support to Portfolio Managers, Relationship Managers, Advisors, custodians, and clients.

The role emphasizes a client-service mindset, strong interpersonal skills, time management, and proactive problem-solving. In this operations-focused position, you will manage the account lifecycle, assist with onboarding, handle transfers and transactions, maintain databases, and support