Hybrid HR Platform Lead — SuccessFactors & Transformation

Pomerleau; Ottawa; Hybrid; CAD 95,000 - 140,000; Full time

Benefits offered by this job

Hybrid work model

RRSP with employer matching

Employee stock ownership program

Transit pass reimbursement

4 weeks vacation

Job summary

Pomerleau is seeking an HR Systems & Platform Owner to align HR processes and technology, focusing on SAP SuccessFactors. You’ll partner with HR, IT, and vendors to define roadmaps, govern data, and optimize the HR platform across the enterprise.

Lead backlogs, translate business needs into clear requirements, and ensure successful deployments. Fluent in English and French, you’ll drive process improvements and mentor HRIS Analysts within a dynamic corporate HR team.

Qualifications

• Bachelor’s degree in HR, Business Administration, Information Technology, or related field.
• Minimum of 7 years of relevant experience in HR systems, product management, or business analysis.
• Extensive experience with SAP SuccessFactors and integrated HR platform optimization.
• Experience with Agile delivery, vendor management, and multi-stakeholder environments.
• Certification in SAP SuccessFactors or Product Owner is an asset.

Responsibilities

• Maintain and prioritize the product backlog, distinguishing incidents, service requests, and enhancements.
• Translate business needs into user stories, functional requirements, and acceptance criteria.
• Lead refinement, iteration planning, and review sessions; monitor delivery progress.
• Verify solutions meet business needs and quality criteria.
• Plan team capacity and allocate work based on priorities.
• Define and maintain SAP SuccessFactors vision and roadmap; align with HR priorities.
• Review new SuccessFactors releases for impact and opportunities.
• Coordinate release preparation, testing, documentation, and deployment.
• Identify opportunities to automate and simplify processes to improve the employee experience.
• Assess initiatives based on value, urgency, risks, dependencies, and capacity.
• Monitor changes and measure outcomes; stay current on SAP SuccessFactors capabilities.
• Define and govern business rules, workflows, and integration requirements across SF and integrated systems.
• Ensure data governance, quality, integrity, and traceability of HR data.
• Collaborate with IT for configuration, testing, and deployment standards.
• Coordinate with IT on environments, deployment, data anonymization, and license management.
• Prioritize enhancements or support requests with external partners and IT.
• Lead vendor follow-up meetings; monitor service quality and risks.
• Analyze support metrics for preventive improvements; prepare performance reports.
• Coach HRIS Analysts in requirements analysis, SF configuration, and testing practices.
• Promote knowledge transfer and maintain decision documentation.

Skills

HRIS ownership

SAP SuccessFactors

Agile delivery

Vendor management

Coaching HRIS analysts

Stakeholder engagement

Requirements analysis

Data governance

Bilingual English French

Education

Bachelor's degree in HR/Business/IT

Tools

SAP SuccessFactors

Job description

Pomerleau is seeking an HR Systems & Platform Owner to align HR processes and technology, focusing on SAP SuccessFactors. You’ll partner with HR, IT, and vendors to define roadmaps, govern data, and optimize the HR platform across the enterprise.

Lead backlogs, translate business needs into clear requirements, and ensure successful deployments. Fluent in English and French, you’ll drive process improvements and mentor HRIS Analysts within a dynamic corporate HR team.