HR Platform & Systems Owner

Pomerleau; Ottawa; Hybrid; CAD 95,000 - 140,000; Full time

Benefits offered by this job

Hybrid work model

RRSP with employer matching

Employee stock ownership program

Transit pass reimbursement

4 weeks vacation

Job summary

Pomerleau is seeking an HR Systems & Platform Owner to align HR processes and technology, focusing on SAP SuccessFactors. You’ll partner with HR, IT, and vendors to define roadmaps, govern data, and optimize the HR platform across the enterprise.

Lead backlogs, translate business needs into clear requirements, and ensure successful deployments. Fluent in English and French, you’ll drive process improvements and mentor HRIS Analysts within a dynamic corporate HR team.

Qualifications

• Bachelor’s degree in HR, Business Administration, Information Technology, or related field.
• Minimum of 7 years of relevant experience in HR systems, product management, or business analysis.
• Extensive experience with SAP SuccessFactors and integrated HR platform optimization.
• Experience with Agile delivery, vendor management, and multi-stakeholder environments.
• Certification in SAP SuccessFactors or Product Owner is an asset.

Responsibilities

• Maintain and prioritize the product backlog, distinguishing incidents, service requests, and enhancements.
• Translate business needs into user stories, functional requirements, and acceptance criteria.
• Lead refinement, iteration planning, and review sessions; monitor delivery progress.
• Verify solutions meet business needs and quality criteria.
• Plan team capacity and allocate work based on priorities.
• Define and maintain SAP SuccessFactors vision and roadmap; align with HR priorities.
• Review new SuccessFactors releases for impact and opportunities.
• Coordinate release preparation, testing, documentation, and deployment.
• Identify opportunities to automate and simplify processes to improve the employee experience.
• Assess initiatives based on value, urgency, risks, dependencies, and capacity.
• Monitor changes and measure outcomes; stay current on SAP SuccessFactors capabilities.
• Define and govern business rules, workflows, and integration requirements across SF and integrated systems.
• Ensure data governance, quality, integrity, and traceability of HR data.
• Collaborate with IT for configuration, testing, and deployment standards.
• Coordinate with IT on environments, deployment, data anonymization, and license management.
• Prioritize enhancements or support requests with external partners and IT.
• Lead vendor follow-up meetings; monitor service quality and risks.
• Analyze support metrics for preventive improvements; prepare performance reports.
• Coach HRIS Analysts in requirements analysis, SF configuration, and testing practices.
• Promote knowledge transfer and maintain decision documentation.

Skills

HRIS ownership

SAP SuccessFactors

Agile delivery

Vendor management

Coaching HRIS analysts

Stakeholder engagement

Requirements analysis

Data governance

Bilingual English French

Education

Bachelor's degree in HR/Business/IT

Tools

SAP SuccessFactors

Job description

Ready to build your career? We want to hear from you.

Job Description

At the heart of Pomerleau’s HR digital transformation, the HR Systems & Platform Owner ensures alignment between business needs, HR processes, and technology capabilities to maximize the value delivered to employees, managers, and HR teams. Working closely with HR, IT, and external partners, the incumbent supports the definition and prioritization of the platform roadmap, ensures alignment and consistency across business requirements, HR processes, and implemented solutions, and oversees the governance of processes and data supported by SuccessFactors. This is done in close collaboration with the IT team responsible for the platform’s architecture, integrations, security, environments, and technical operations. The incumbent also serves as a functional subject matter expert for HRIS Analysts, providing guidance on platform configuration, the design of business rules, and the adoption of best practices.

Key Responsibilities

• Maintain and prioritize the product backlog, clearly distinguishing between incidents, service requests, and enhancement requests.
• Collaborate with users to clarify business needs and translate them into user stories, functional requirements, and acceptance criteria.
• Facilitate refinement, iteration planning, and review sessions, and monitor progress against delivery commitments.
• Validate that delivered solutions meet business needs and established quality criteria.
• Plan team capacity and allocate work based on priorities and the expertise required.

• Collaborate with the Director and IT Program Manager to define and maintain the SAP SuccessFactors vision and roadmap, ensuring alignment with HR and organizational priorities.
• Review new SAP SuccessFactors releases and assess their potential impacts, risks, and opportunities.
• Coordinate release preparation activities, including planning, testing, issue resolution, documentation, communications, and deployment to production.
• Collaborate with the Director and IT Program Manager to identify opportunities to improve, automate, and simplify processes in order to enhance the experience of employees, managers, and HR teams.
• Assess initiatives based on their value, urgency, risks, dependencies, and available capacity.
• Monitor changes through stabilization and measure the outcomes achieved.
• Stay current on SuccessFactors capabilities and emerging HR technology practices.

• Define and govern business rules, workflows, functional roles, integration requirements, and solution configurations, and collaborate with the IT team to ensure their consistent technical implementation across SuccessFactors and integrated systems.
• Ensure the quality, integrity, protection, and traceability of HR data supported by the platform.
• Ensure that functional requirements, test scenarios, and acceptance criteria are defined and validated in collaboration with the IT teams responsible for configuration, testing, and production deployment standards.
• Plan and coordinate with IT teams on requirements related to system environments, production deployments, data anonymization, and licence management to support business priorities.

• Prioritize business needs and requests for enhancements or functional support assigned to external partners, in collaboration with IT teams for the platform’s technical components.
• Lead support follow‑up meetings with vendors, monitor service quality, and track risks, issues, and deliverables.
• Analyze support metrics and recurring requests to recommend preventive measures and sustainable improvements.
• Prepare performance reports to support decision‑making related to enhancement requests associated with external services.

• Coach HRIS Analysts, particularly in requirements analysis, SuccessFactors configuration, business rule design, and testing practices.
• Review proposed solutions, share best practices, and support the team in progressively developing greater autonomy.
• Promote knowledge transfer and maintain clear documentation of decisions and implemented solutions.

Qualifications And Skills

Education & Experience

• Bachelor’s degree in Human Resources, Business Administration, Information Technology, Information Systems, or a related field.
• Minimum of 7 years of relevant experience in HR systems, product management, or business analysis.
• Extensive experience with SAP SuccessFactors and the evolution and optimization of an integrated HR platform.
• Experience with Agile delivery, vendor management, and working in a multi‑stakeholder environment.
• Demonstrated experience providing guidance, coaching, or development support to functional or HRIS analysts.
• SAP SuccessFactors or Product Owner certification is considered an asset.

Key Competencies

• Strong understanding of SuccessFactors configurations, business rules, integrations, system environments, and data governance.
• Ability to translate strategic direction into clear priorities and tangible deliverables.
• Strong influencing leadership skills, sound judgment, and a collaborative approach, with the ability to engage and mobilize stakeholders without direct reporting authority.
• Excellent communication and facilitation skills, with the ability to explain complex topics clearly to different audiences.
• Strong attention to detail, autonomy, analytical skills, and the ability to manage multiple priorities simultaneously.
• Excellent command of French and English, both written and spoken

Benefits

• RRSP with up to 5% employer matching
• Hybrid work model for corporate roles
• Employee stock ownership program
• Career growth through real development opportunities
• Transit pass reimbursement — get to work for free
• Minimum 4 weeks of vacation from day one

For the past six years, we've proudly held the distinction of being one of Canada's Top 100 Employers.

The expected compensation range posted for this role applies to available work locations in Ontario and/or British Columbia. Offered compensation may vary from the posted range based on a candidate’s relevant skills, experience, qualifications, geographic location, and the final job for which they are hired.

Please view this job on Pomerleau’s official Career Site if the posted compensation range is unavailable on a third‑party job board.

Pomerleau is a national leader in construction, delivering major projects across Canada. We believe in creating a workplace where people feel respected, supported, and empowered to grow. Our culture is built on collaboration, trust, and a shared commitment to doing great work.