Hybrid Disability Case Managers - Vancouver Downtown, BC - Vancouver

Randstad Canada; Vancouver; Hybride; CAD 70 000 - 75 000; Plein temps

Avantages offerts par ce poste

Hybrid workstyle

Annual bonus program

Education reimbursement

Flexible benefits

Paid vacation and personal day

Employee volunteer day

Pension plan and life insurance

Share ownership program

Central offices near transit

Résumé du poste

Randstad Canada is seeking a Disability Case Manager for Vancouver Downtown, BC. The role involves overseeing disability claims (STD, LTD, Life Waiver), assessing medical information, and developing return‑to‑work plans within a client service team.

Hybrid work is offered (1–2 days in-office, 3–4 days remote) with a competitive compensation package. Requirements include 2+ years in health or disability claims, English fluency, and reliability clearance prerequisites.

Qualifications

• 2+ years experience in health, wellness, disability claims, life/health insurance, injury claims, return to work, kinesiology, occupational health.
• Strong listening and communication skills in English (FLUENT).
• Ability to work in a fast-paced, high-volume environment with attention to detail.

Responsabilités

• Manage a portfolio of disability claims, ensuring timely and accurate case handling.
• Evaluate medical documentation to determine claim eligibility and next steps.
• Provide compassionate support to employees dealing with challenging and traumatic experiences.
• Communicate effectively with claimants, healthcare providers, and internal teams.
• Ensure compliance with company policies and regulatory requirements.
• Maintain confidentiality while handling sensitive information related to disability status and claims.

Connaissances

Active listening

English fluency

Communication

Attention to detail

Reliability

Description du poste

We are looking for a Disability Case Managers in Vancouver Downtown, BC.

As a Disability Case Manager, you will play a key role within the client service team, proactively overseeing assigned disability claims disability claims (STD, LTD and Life Waiver). This involves assessing medical information and job responsibilities, creating effective case management strategies, and developing return-to-work plans to support individuals during their disability period.

Position Type: Permanent, Full-Time

Location: Vancouver Downtown, BC.(Hybrid: 1–2 days in-office, 3–4 days work from home)

Compensation: $70,000– $75,000 annually (depending on experience) + Annual Bonus Program

REQUIRED EXPERIENCE : 2+ years Experience in health, wellness, disability claims, life/health insurance, injury claims, return to work, kinesiology, occupational health

Security Requirement: Government of Canada Reliability Clearance :

• Candidate must further satisfy the following criteria to be eligible for the role:
• Have status to work in Canada at the time of application
• Successfully complete the enhanced government screening process
• Pass a criminal background check
• Pass a credit check

All offers will be conditional upon successful confirmation of this criteria."

In this dynamic and results-oriented environment, you will take action by delivering client-centered disability solutions in the insurance industry.

As a Disability Case Manager, you will play a key role within the client service team, proactively overseeing assigned disability claims disability claims (STD, LTD and Life Waiver). This involves assessing medical information and job responsibilities, creating effective case management strategies, and developing return-to-work plans to support individuals during their disability period.

Advantages

• Hybrid workstyle that includes some rotational in-office & work-from-home capabilities.
• An extensive and renowned online training program to provide you all the necessary tools to be successful in this position.
• Career opportunity advancement.
• Competitive salary and annual bonus program.
• $2000 education reimbursement per year.
• Flexible benefits and employee discount program.
• Paid vacation, personal day, and employee volunteer day allotment.
• Competitive pension plan and life insurance plans.
• Advantageous share ownership program.
• Centrally located offices with easy access to public transportation.

Responsibilities

REQUIRED EXPERIENCE : 2+ years Experience in health, wellness, disability claims, life/health insurance, injury claims, return to work, kinesiology, occupational health

• Manage a portfolio of disability claims, ensuring timely and accurate case handling.
• Evaluate medical documentation to determine claim eligibility and next steps.
• Provide compassionate support to employees dealing with challenging and traumatic experiences.
• Communicate effectively with claimants, healthcare providers, and internal teams.
• Ensure compliance with company policies and regulatory requirements.
• Maintain confidentiality while handling sensitive information related to disability status and claims.

Qualifications

• 2+ years Experience in health, wellness, disability claims, life/health insurance, injury claims, return to work, kinesiology, occupational health .
• Strong listening and communication skills in English FLUENT
• Ability to work in a fast-paced, high volume environment with attention to detail
• Works well under pressure and handle sensitive/confidential cases
• Managing complex situations with professionalism and care
• Organizational skills
• Tech savvy
• Reliability Status security clearance Protected B :

Candidate must further satisfy the following criteria to be eligible for the role:

• Have status to work in Canada at the time of application
• Successfully complete the enhanced government screening process
• Pass a criminal background check
• Pass a credit check

All offers will be conditional upon successful confirmation of this criteria."

We thank all applicants for their interest, however, ONLY those qualified for an interview will be contacted.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [e-mail] to ensure their ability to fully participate in the interview process.