Hybrid Agency Manager: Lead Sales & Community Growth

allstate; Thorold; Hybrid; CAD 85,000 - 110,000; Full time

Job summary

Allstate Canada Group is seeking an Agency Manager to lead daily operations, manage a sales plan, and build a strategic business plan with community impact. The role reports to the Director, Business Development and requires driving growth through centers of influence and effective team leadership.

You will recruit, coach, and mentor staff, balance financial targets with customer service excellence, and ensure compliance with Allstate standards in a hybrid work setting.

Qualifications

• A minimum of 7 years management experience, including at least 2 years successfully managing a sales team or business.
• Must have an OTL license or be willing to obtain one.
• Must be well connected in the community with a strong focus and desire to build a strategic marketing plan for optimal community presence.
• Ability to develop and execute a strategic business plan.
• Demonstrated strong coaching, team building, and interpersonal skills.
• Strategic vision and strong communication and leadership skills.
• Ability to build strong internal and external relationships.
• Demonstrated ability to influence and a superior ability to negotiate.
• Commitment to providing outstanding customer service.

Responsibilities

• Develop a quality agency portfolio encompassing finances, operations, recruiting and marketing strategies for the assigned Agency.
• Identify, develop and implement best management practices while establishing and promoting growth by building and expanding centres of influence in the communities.
• Drive and deliver optimal Agency results within appropriate metrics, including quality, quantity, timeliness, productivity, customer satisfaction and financial performance, including compliance with all Allstate rules, procedures and standards.
• Recruit and maintain a pipeline of candidates for all roles within the Agency to ensure staffing plans are achieved.
• Lead, coach, motivate and mentor staff ensuring their ability to reach their full potential.
• Develop, recommend and implement rigorous and consistent business plans as well as client retention strategies.
• Deliver the Allstate Brand Value Proposition to ensure our client’s experience a high-quality insurance experience.
• Oversee the management of administrative tasks related to day-to-day operations.
• All other tasks as assigned by Director

Skills

Coaching

Communication

Insurance

Sales Management

Staffing

Talent Development

Job description

Allstate Canada Group is seeking an Agency Manager to lead daily operations, manage a sales plan, and build a strategic business plan with community impact. The role reports to the Director, Business Development and requires driving growth through centers of influence and effective team leadership.

You will recruit, coach, and mentor staff, balance financial targets with customer service excellence, and ensure compliance with Allstate standards in a hybrid work setting.