Hybrid Administrative Assistant – Programs & Member Services

Kibbi Technologies Inc.; Dartmouth; Hybrid; CAD 42,000 - 54,000; Full time

Job summary

The Insurance Institute of Nova Scotia (IINS) seeks an organized administrative and program support professional to assist a not-for-profit educational association. You will engage with members, students, and external partners in a fast-paced office, delivering excellent customer service and accurate data management.

Hybrid role with in-person days and remote work, responsibilities span registrations, events, Aptify product setup, webinar support, and exam coordination.

Qualifications

• Proficient with Microsoft Office (Word, Excel, mail merge, PowerPoint).
• Strong customer service orientation and communication skills.
• Excellent organizational ability and attention to detail.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Manage incoming communications via phone, voicemail, and email inbox.
• Maintain member/student database and support data management.
• Process registrations and payments for courses, seminars, and events.
• Provide professional customer service to stakeholders and resolve inquiries.

Skills

Microsoft Office

Customer service

Data management

Communication

Organizational skills

Multitasking

Tools

Aptify

Job description

The Insurance Institute of Nova Scotia (IINS) seeks an organized administrative and program support professional to assist a not-for-profit educational association. You will engage with members, students, and external partners in a fast-paced office, delivering excellent customer service and accurate data management.

Hybrid role with in-person days and remote work, responsibilities span registrations, events, Aptify product setup, webinar support, and exam coordination.