Hybrid Account Analyst - Insurance Support Pro

Leap Recruitment Partners; Markham; Hybrid; CAD 40,000 - 55,000; Full time

Job summary

A global insurance organization seeking Account Analysts for a 5-6 month hybrid contract role in York Region, Canada. Candidates should have prior customer service experience, strong multitasking skills, and professional communication abilities. The role involves responding to customer inquiries, resolving account issues, and maintaining performance standards in a contact center environment. Ideal for those who thrive in a fast-paced setting.

Qualifications

• Previous customer service experience, preferably in a call center.
• Strong multitasking skills in a fast-paced environment.
• Professional phone and email communication skills.

Responsibilities

• Support customers by responding to account inquiries.
• Review account information and resolve inconsistencies.
• Deliver professional communication across customer interactions.

Skills

Customer service experience

Strong multitasking skills

Professional communication skills

Proficiency with Microsoft Word and Excel

Problem-solving skills

Job description

A global insurance organization seeking Account Analysts for a 5-6 month hybrid contract role in York Region, Canada. Candidates should have prior customer service experience, strong multitasking skills, and professional communication abilities. The role involves responding to customer inquiries, resolving account issues, and maintaining performance standards in a contact center environment. Ideal for those who thrive in a fast-paced setting.