HVAC Technician

Enercare Inc.; Peterborough; On-site; CAD 44,000 - 63,000; Full time

Job summary

Enercare Inc. in Peterborough is seeking an HVAC Technician to perform diagnostic, repair and maintenance of home HVAC equipment. This role serves as a key customer interface and revenue driver for Enercare's home services portfolio.

You will promote Enercare Home Services products, ensure safety and tool maintenance, and uphold company standards. Licenses and a minimum of five years of field HVAC experience are required.

Qualifications

• Must have valid Gas Fitter 2 or Gas Fitter 1 license.
• Must have a valid 313D Air Conditioning license.
• Must have CFC Permit (ozone depletion).
• Must have a valid driver's license with clean driving abstract.
• Must have a minimum of 5 years recent relevant HVAC industry field experience.
• Must be physically able to perform heavy lifting.
• Must have the ability to operate all necessary tools and equipment related to servicing HVAC equipment.
• Demonstrated mechanical aptitude.
• Proven commitment to the delivery of customer-focused service.
• Excellent written and verbal communications.

Responsibilities

• Complete diagnostic, repair and maintenance of equipment for home service.
• A key customer interface and revenue-generator for the business.
• Accountable for delivering high levels of customer service excellence.
• Sustain high customer satisfaction in Home Services Operations.
• Complete diagnostic and repair work to company standards and value proposition.
• Provide best advice to customers on repairing or replacing equipment.
• Promote Enercare Home Services products and services.
• Ensure tools and equipment are in good and safe working order.
• Keep vehicle clean and stocked with materials for daily duties.

Skills

Gas Fitter Licenses

CFC Permit

Driver's License

HVAC Field Experience

Mechanical Aptitude

Customer Service

Communication Skills

Self-Management

Job description

Job Title: HVAC Technician

Reporting To: Field Manager

Department: Home Services Operations

Location: Peterborough

Rate of Pay: $39.08 per hour - As per collective agreement

Hours: 40 hours per week – Monday to Friday, 8:00a.m. – 4:30p.m.; potential for Saturday coverage if needed

Complete diagnostic, repair and maintenance of equipment for home service. A key customer interface and revenue-generator for the business.

Responsibilities:

• Accountable for the delivery of high customer service excellence levels.
• Responsible for sustaining high customer satisfaction levels in our Home Services Operations group.
• Responsible for completing in an effective and efficient manner all diagnostic and repair work to company standards and in keeping with our value proposition.
• Responsible for providing best advice to customers on repairing or replacing existing equipment
• Responsible for promoting Enercare Home Services products and services.
• Responsible for assuring all tools and equipment used are in good and safe working order.
• Responsible for keeping vehicle clean and neat both inside and out in keeping with the company’s professional image.
• Responsible for keeping vehicle stocked with all material necessary to perform daily duties.

Qualifications:

• Must have a valid Gas Fitter 2 or Gas Fitter 1 license
• Must have a valid 313D Air Conditioning license
• Must have CFC Permit (ozone depletion)
• Must have a valid driver's license with clean driver's abstract maintained
• Must have a minimum of 5 years recent relevant HVAC industry field experience
• Must be physically able to perform heavy lifting as per the Physical Demands Analysis (to be provided)
• Must have the ability to operate all necessary tools and equipment related to servicing HVAC equipment
• Demonstrated mechanical aptitude
• Proven commitment to the delivery of customer-focused service.
• Excellent written and verbal communications
• Exceptional interpersonal skills
• Able to work with minimal supervision
• Result oriented, achieving high levels of individual and team performance.

This position applies to UNIFOR Local 975