Lead Installer

Colonial Group; Newmarket; Hybrid; CAD 55,000 - 62,000; Full time

Job summary

Enercare Home Services in Newmarket is seeking a Lead Installer to complete HVAC, water heater, and other equipment installations sold by Enercare.

The role requires valid Gas Fitter 1 or 2, 313D AC license, CFC permit, a clean driver’s abstract, and at least 3 years of installation experience. Strong communication and customer-focused service are essential.

Qualifications

• Must hold valid gas fitter licenses (Gas Fitter 1 or 2).
• Must hold 313D AC license and CFC permit.
• Valid driver’s license with clean abstract required.

Responsibilities

• Complete HVAC, water heater, and other equipment installations
• Ensure installations meet company standards and safety practices
• Maintain tools and equipment in good working order
• Coordinate installation orders with supervisor and customers
• Promote Enercare products and services
• Provide informed guidance on repair vs. replacement of equipment

Skills

Customer focus

Excellent communication

Interpersonal skills

Self-motivation

Mechanical aptitude

Team collaboration

Education

Gas Fitter 1 or 2 license

313D AC license

CFC Permit (ozone depletion)

Valid Driver's license

Job description

Job Title: Lead Installer

Reporting To: Install Field Manager
Department: Home Services Operations
Location: Newmarket
File Number: 3265
Rate of Pay: $41.89 per hour - as per collective agreement
Hours of Work: Monday to Saturday, 8:00 a.m. to 6:00 p.m., five (5) consecutive days per week

Complete all HVAC, water heater, and all other equipment installations relating to products sold by Enercare Home Services.

Responsibilities:

• Accountable and responsible for sustaining and delivering high customer satisfaction and excellence levels in our Home Service Operations Group.
• Accountable and responsible for the effective and efficient completion of installations, delivery and removal of equipment required for performing all installations to company standards and in keeping with our value proposition.
• Responsible for assuring all tools and equipment used are in good and safe working order.
• Accountable for receiving installation orders from assigned supervisor.
• Responsible for calling customers to arrange for pre-measuring where necessary.
• Responsible for keeping installation vehicle clean and neat both inside and out in keeping with the company's professional image.
• Responsible for keeping vehicle stocked with all material necessary to perform daily duties.
• Responsible for promoting Enercare products and services
• Responsible for providing best advice to customers on repairing or replacing existing equipment

Qualifications:

• Must have valid Gas Fitter 2 or Gas Fitter 1 license
• Must have valid 313D AC license
• Must have CFC Permit (ozone depletion)
• Must have a valid Driver’s license with a clean driver’s abstract maintained
• Must have a minimum of 3 years, recent HVAC equipment installation experience
• Must be physically able to perform heavy lifting as per the Physical Needs Analysis (attached)
• Must have the ability to operate all necessary tools and equipment related to installation projects
• Demonstrated mechanical aptitude
• Proven commitment to the delivery of customer –focused service
• Excellent written and verbal communications.
• Exceptional interpersonal skills
• Able to work with minimal supervision
• Results oriented achieving high levels of individual and team performance.
• Preferred licenses in plumbing, electrical work, sheet metal.

This position applies to UNIFOR Local 975.