HVAC Technician – Home Services Expert (North York)

Enercare Inc.; Toronto; On-site; CAD 45,000 - 62,000; Full time

Job summary

Enercare Inc. is seeking a skilled HVAC technician for our North York home services team. You will complete diagnostic, repair and maintenance work on customer equipment and serve as a key interface with clients.

The role requires valid gas fitter licenses (Gas Fitter 1/2), a 313D Air Conditioning license, a CFC permit, and a clean driving record; at least 5 years in HVAC. 40 hours per week, Sunday to Wednesday, with a focus on safety and customer satisfaction.

Qualifications

• Valid Gas Fitter 1/2 or Gas Fitter 2 license.
• Valid 313D Air Conditioning license.
• CFC Permit (ozone depletion).
• Valid driver’s license with clean driving record.
• Minimum 5 years recent HVAC field experience.
• Must be able to perform heavy lifting.
• Demonstrated mechanical aptitude and customer-focused service.
• Excellent written and verbal communications.

Responsibilities

• Complete diagnostic, repair and maintenance of home service equipment.
• Deliver high levels of customer service excellence.
• Provide best advice to customers on repairing or replacing equipment.
• Promote Enercare Home Services products and services.
• Keep tools and vehicle in good working order and clean.

Skills

Customer service

Written communication

Verbal communication

Interpersonal skills

Minimal supervision

Results oriented

Tools

Gas Fitter 1/2 license

313D Air Conditioning license

CFC Permit

Driver's license

Job description

Job Title: HVAC Technician

Reporting To: Field Manager

Department: Home Services Operations
Location: North York

File Number:3637

Rate of Pay: $39.08 - As Per Collective Agreement

Hours: 40 hours per week – Sunday to Wednesday 12:00p.m. – 10:00p.m.

Complete diagnostic, repair and maintenance of equipment for home service. A key customer interface and revenue-generator for the business.

Responsibilities:

• Accountable for the delivery of high customer service excellence levels.
• Responsible for sustaining high customer satisfaction levels in our Home Services Operations group.
• Responsible for completing in an effective and efficient manner all diagnostic and repair work to company standards and in keeping with our value proposition.
• Responsible for providing best advice to customers on repairing or replacing existing equipment
• Responsible for promoting Enercare Home Services products and services.
• Responsible for assuring all tools and equipment used are in good and safe working order.
• Responsible for keeping vehicle clean and neat both inside and out in keeping with the company’s professional image.
• Responsible for keeping vehicle stocked with all material necessary to perform daily duties.

Qualifications:

• Must have a valid Gas Fitter 2 or Gas Fitter 1 license
• Must have a valid 313D Air Conditioning license
• Must have CFC Permit (ozone depletion)
• Must have a valid driver's license withclean driver's abstract maintained
• Must have a minimum of 5 years recent relevant HVAC industry field experience
• Must be physically able to perform heavy lifting as per the Physical Demands Analysis (to be provided)
• Must have the ability to operate all necessary tools and equipment related to servicing HVAC equipment
• Demonstrated mechanical aptitude
• Proven commitment to the delivery of customer-focused service.
• Excellent written and verbal communications
• Exceptional interpersonal skills
• Able to work with minimal supervision
• Result oriented, achieving high levels of individual and team performance.

This position applies to UNIFOR Local 975.