HVAC Service Technician

Johnson Controls, Inc.; Ottawa; On-site; CAD 83,000 - 91,000; Full time

Benefits offered by this job

Company vehicle

Uniforms provided

Union benefits

Job summary

Johnson Controls in Ottawa, ON is seeking skilled HVAC Technicians to service commercial equipment, including ducted systems, chillers, AHUs, and rooftops. You’ll receive STA training, standard tools, uniforms, and a company vehicle while maintaining a strong safety focus.

Responsibilities include troubleshooting, system improvements, quoting repairs or energy upgrades, and supporting commissioning and aftermarket services.

Qualifications

• Must be a good standing member with LOCAL 787.
• Valid G2 Gas Technician License and Journeyperson HVAC certification.
• Minimum of three years' experience on residential/ducted HVAC, AHUs or rooftop units.
• Able to repair centrifugal compressors, steam turbines, screw chillers components.
• Travel 10–20% to support startup, commissioning and aftermarket service.
• Pass a knowledge examination to assess proficiencies.
• Enroll in STA training to gain knowledge in HVAC products and quotes.
• Work collaboratively with local market mechanics.
• EPA refrigerants license and valid driver's license; security clearance eligible.
• Bilingual is preferred (English/French).

Responsibilities

• Troubleshoot and resolve equipment issues to improve facility performance.
• Identify system improvements and prepare quotes for repairs or energy upgrades.
• Support commissioning and aftermarket service activities.
• Write clear problem statements, causes, and corrective actions for customers.

Skills

G2 Gas Technician License

Journeyperson HVAC certification

Customer service mindset

Problem solving

Written and verbal communication

Education

G2 Gas Technician License

Journeyperson HVAC certification

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

How will you do it

We're looking for skilled HVAC Technicians with experience servicing commercial HVAC equipment, including ducted systems, air-cooled and water-cooled chillers, air handling units (AHUs), and rooftop units.

At Johnson Controls, we invest in your growth through factory certification and ongoing training via our Service Technical Academy (STA), with opportunities for recognition, career advancement, and performance-based rewards. We also provide the tools, uniforms, and company vehicle you need to succeed, while maintaining a strong commitment to employee safety.

In this role, you will deliver exceptional service to customers by troubleshooting and resolving equipment issues, improving facility performance, and ensuring HVAC systems operate efficiently. As a trusted advisor, you will identify opportunities for system improvements, recommend solutions, and support customers through commissioning and aftermarket service activities. You will also prepare quotes and proposals for recommended repairs, upgrades, and energy-efficiency improvements.

What we look for

Required

• Must be a good standing member with the LOCAL 787.
• Valid G2 Gas Technician License and Journeyperson HVAC certification.
• Be a dedicated member of a North America Branch team willing to learn and be responsible for startup, commissioning, trouble shooting and aftermarket services for this fast-growing business.
• Minimum of three (3) years of practical working experience on Residential and/or ducted products, air cooled and/or water-cooled chillers, AHU’s or Roof Top ducted units with strong HVAC/ mechanical troubleshooting experience.
• Able to repair centrifugal compressors, steam turbines, screw chillers system components.
• Travel maybe required 10% to 20% to support Branch Customers startup and commissioning activities as well as aftermarket service trouble shooting.
• You will be required to pass a knowledge examination to assess proficiencies.
• Opportunity to invest in career development. You will enroll in training programs and JCI’s STA to gain knowledge in HVAC products and sales quoting.
• You will work collaboratively with other local market mechanics.
• Attention to detail through interpersonal, digital, and written skills.Able to write and communicate to the customer problem, cause, and corrective actions.
• Able to provide quotes to customers and participate in JCI’s Service Plus Rewards program.
• Self-starter with a passion/ desire to learn and apply on the job.
• Prioritize safety in all forms
• Universal EPA refrigerants license, applicable state or local licensing, and valid driver's license.
• Candidates must be eligible to obtain a Secret security clearance or already hold an active Secret clearance.

Preferred

• Bilingual (English/French)

Pay Range: $63.33 hourly rate determined by the CBA/rate sheet. Benefits are provided through a local labor union aligned with a collective bargaining agreement. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.

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