HVAC Service Mechanic ( Journeyperson)

Johnson Controls; Vancouver; On-site; CAD 69,000 - 96,000; Full time

Job summary

Johnson Controls in Canada is seeking HVAC Service Journeypersons for commercial, industrial, and institutional markets. You will manage service accounts, perform maintenance visits and site assessments, and propose upgrades to extend equipment life.

You will maintain strong customer relations and deliver accurate labor/material quotes. The role requires 5 years of HVAC service experience, valid licenses including refrigerants, gas and electrical, and the ability to work overtime, including

Qualifications

• HVAC Journeyperson status is required.
• Must be a member in good standing of Local Union 516 or willing to join.
• Proficient with Microsoft Office and handheld devices (smartphone, iPad).
• Adherence to the company safety program.
• Valid driver’s license and appropriate refrigerant, natural gas and electrical licenses.
• Good verbal and written communication skills.
• On-call nights and weekends on a rotating schedule.

Responsibilities

• Manage primary service accounts and perform contract maintenance visits, inspections, site assessments, and service upgrades.
• Build and maintain positive relationships with customers, vendors and coworkers via phone, email and in-person.
• Provide quotes for labor and materials for repairs and upgrades as needed.
• Serve as the direct customer contact; service equipment on assigned projects and ensure customer satisfaction.

Skills

HVAC troubleshooting

Customer communication

Safety compliance

Microsoft Office

Handheld devices

Tools

Microsoft Office

Handheld computers

Job description

Be part of the future!

We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people - you bring your talent, and we'll give you the space and opportunities to grow and succeed. We are committed to make a difference.

What you will do

We are looking for skilled HVAC Service Journeypersons in commercial, industrial, and/or institutional markets to join our team. Candidates should have a minimum of 5 years of HVAC service experience, with knowledge of maintenance procedures and troubleshooting.

How you will do it

• You will be assigned primary service accounts and responsible for executing contract maintenance visits, inspections, site assessments, service requests and recommending necessary upgrades or repairs to prolong the equipment life cycle of our customer's equipment.
• You will establish & maintain a positive relationship with customers, vendors, and co-workers through effective oral and written communication skills via phone, computer, and face-to-face.
• You will be expected to provide quote estimates for labor & material repairs and upgrades as needed.
• You will represent the company by serving as the direct customer contact and be responsible for servicing products and equipment on assigned projects, ensuring customer satisfaction by identifying, analyzing, diagnosing, and repairing equipment and systems at the customer's location.
• You will be required to use cutting-edge software and technology, along with a variety of hand tools, and rigging equipment, following blueprints or engineering specifications, to diagnose and repair equipment.
• You will be expected to continually enforce safety to the highest standards and maintain security and accountability of company-issued and procured assets by recording use, wear, and conditions.
• You will be expected to work as part of a team that is dedicated to delivering the highest standard of service to all its customers which may require the flexibility to work overtime and weekends as the business requires, including occasional overnight stays.
• You will be added to our on-call rotation since we are a 24/7 service company.

What we look For

Required

• HVAC Journeyperson status.
• Must be a member in good standing of Local Union 516 or willing to join.
• Operating knowledge of Microsoft Office software and working proficiency with handheld computers (i.e. Smartphone, iPad).
• Adherence to the company safety program.
• Valid driver's license, appropriate licenses to work with refrigerants, natural gas and electrical.
• Good verbal and written communication skills
• Must be able to be on call nights and weekends on a rotating basis

Preferred

• Gas B Certificate
• A minimum of 5 years of experience in commercial, industrial, and/or institutional settings.

Pay Range: $ 59.39 hourly rate determined by the CBA/rate sheet. Benefits are provided through a local labor union aligned with a collective bargaining agreement. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.

#TechHiring

Johnson Controls' Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act ("AODA"). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls' applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.