HVAC Service Manager

Allstarheatinginc; Prince George; On-site; CAD 50,000 - 90,000; Full time

Job summary

An established industry player in the HVAC sector is seeking an experienced Service Manager to lead a dynamic team. This role involves supervising technicians, managing schedules, and ensuring top-notch service quality. With a focus on teamwork and excellent customer service, the ideal candidate will thrive in a fast-paced environment. The company offers a supportive atmosphere with competitive pay, bonuses, and comprehensive benefits, including medical and dental coverage. Join a family-owned business where your contributions will help shape a rewarding career in a friendly and engaging workplace.

Benefits

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

FSA Program

Simple IRA Election

Qualifications

• Experience in HVAC service management with strong customer service skills.
• Ability to supervise technicians and manage maintenance programs.

Responsibilities

• Supervise service technicians and manage daily scheduling.
• Ensure quality of technical service and handle billing processes.

Skills

Customer Service Skills

Problem-Solving Skills

Organizational Skills

Teamwork

Tools

Field Edge Software

QuickBooks

Microsoft Office

Excel

Outlook

Job description

HVAC Service Manager

Heating and Air Conditioning Company located in the Santa Ynez Valley servicing the Santa Barbara, Santa Maria, Lompoc, and Santa Ynez Valley for over 35 years.

We are looking for a TEAM Player who is experienced, personable, and likes a challenge.

The Service Dept Duties include, but are not limited to the following:

1. Active supervision of service technicians.
2. Scheduling and tracking of technicians' daily – Using Field Edge Software.
3. Manage our maintenance program.
4. Daily/Weekly billing – working with QuickBooks a plus.
5. Ensure the quality of our technical service.

Ideal Candidate:

1. Experience with FieldEdge Software is a plus.
2. Telephone-Switchboard, Excel, Microsoft Office, Outlook, and QuickBooks applications are desired but not necessary for the right candidate.
3. Teachable, reliable, organized, dependable, trustworthy, and independent.
4. Must have excellent internal and external customer service skills.
5. Possesses strong problem-solving skills and is able to work in a fast-paced environment.
6. Must work well with our team as well as be self-directed and self-motivated.

We offer competitive pay, bonuses, and benefits:

1. Paid time off, including paid holidays, PTO, and Vacation.
2. Medical, dental, and vision insurance coverage is available.
3. FSA program available.
4. Simple IRA election available.

Fantastic opportunity for someone to build a career working with fun people in a Family-owned and operated Company.