HVAC Senior Controls Technician

Johnson Controls, Inc.; Hamilton; On-site; CAD 60,000 - 80,000; Full time

Job summary

Johnson Controls, Inc. is seeking an experienced HVAC Technician in Hamilton, Ontario. The ideal candidate will have a minimum of six years of commercial controls troubleshooting experience in the HVAC industry. Responsibilities include conducting maintenance, mentoring technicians, and collaborating with customers to resolve system inefficiencies. This position offers a competitive salary, comprehensive benefits, and a supportive work environment focused on professional growth.

Benefits

Competitive pay

Paid vacation, holidays, and sick time

Comprehensive benefits package, including 401K, medical, dental, and vision care

Company vehicle, tools, and equipment provided

Employee discount programs

Qualifications

• Minimum of 6 years Commercial Controls troubleshooting experience in HVAC.
• Effective communication skills to represent Johnson Controls on-site.
• Knowledge of control theory and building automation systems.

Responsibilities

• Conducts preventive maintenance, repairs, and installations of HVAC systems.
• Mentors technicians and ensures high levels of customer satisfaction.
• Trains customers in control systems operations.

Skills

Troubleshooting

Communication

Technical Knowledge

Education

Vocational School program

Associate's degree in technical field

Job description

Unleash your potential with the Johnson Controls team!

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.Join our winning team and pave the way for a bright future.With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

Your next incredible opportunity is just a few clicks away!

Here's what we have to offer

• Competitive pay.
• Paid vacation, holidays, and sick time.
• Comprehensive benefits package, including 401K, medical, dental, and vision care - available from day one.
• Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
• Encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.
• Company vehicle, tools, and equipment provided to complete all jobs.
• Scheduling and management support.
• JCI Employee discount programs (The Loop by Perk Spot).

What you will do

Under minimal supervision, conducts preventive maintenance, repair, installation, and commissioning and general servicing of systems (including detailed troubleshooting of systems). Responsible for high levels of customer satisfaction through direct, on site, customer interface. With a high level of complete technical competence, mentors control technicians, service technicians and mechanical technicians on building automation activities. Properly completes required project and service documentation.Provide our customers with the highest level of service to solve building inefficiencies and resolve service-related items. As a trusted advisor to our customers, you will provide solutions and outcomes at the time of service.

How you will do it

• Diagnoses and repairs complex control systems malfunctions requiring extensive knowledge of a variety of electronic or digital controls systems and ability to test and write modifications in multiple languages of systems software.
• Consults with the customer through data gathered and site assessments. Provides field proposals for retrofits, upgrades and or enhancements to existing equipment. Assists sales by providing technical recommendations for sales leads.
• Manages assigned work to meet professional and efficient execution of time and customer satisfaction.Reportsproblems or changes to management immediately. Interfaces with branch manager, service manager, service project manager or subcontractors on projects to coordinate activities as required ethically and professionally.
• Provides sketches of field changes and discrepancies for engineering corrections and drawings. May assist with job layouts and bid proposals.
• Install and modify software and graphics.
• Communicates with customers upon arrival and before leaving the work site. Ensures high levels of customer satisfaction. Meets regularly with customers to become familiar with operating problems. Keeps customer informed on the service provided, outstanding issues and recommends system enhancements, upgrades, and replacement. Promotes the sale of add-on work.
• Adheres to all Johnson Controls and customer safety standards. Provides safety leadership and instruction to allcontrol'stechnicians in the branch. Provides safety awareness while working onsite with Johnson Controls subcontractors.
• Trains the customer in control systems operations. Delivers manuals and documentation to the customer for training needs as required.
• Provides mentorship for certification of Controls Technicians and Service Technicians on complex building automation systems. Coaches, supports and trains the technical workforce on non-complex, non-critical equipment.
• Compilesjob documentation, such as certificate of completion, customer training form, training certificates and punch lists.
• Conducts extensiveself-study (reading, research and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the company.
• Other duties related to the installing,commissioningand servicing of building controls and facilities management systems and energy management systems, as assigned.
• Assists in the design and configuration of building control systems as defined by the contract documents. Creates flow diagrams, sequence of operations,and billof material, network layouts and electrical schematics as required.
• Assists in developing and testing software programs necessary to operate the system per the project requirements' intent.
• Compiles and/or completes project as built and close-out documentation.
• Assists in the coordination and creation of necessary drawings and equipment schedules for submittals and installation.
• Selects, orders, and tracks the delivery of materials for assigned.
• Assists in the loading and commissioning of all system and network-level controllers as required. Assists in validation of complete system functionality and troubleshoots problems with subcontractors and other trades to ensure proper operation.
• May provide field change information to the project team for the creation of as-built drawings and software.
• Keeps management and JCI contractor or customer informed of job progress and issues.
• Assists in performing site-specific training for owner / operator on the total building control system.
• Participates in release meeting with project field team.
• Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.
• Provide quotes to support recommendations and solutions.

What we look for

Required

• Be a dedicated member of a North America Branch team willing to learn and be responsible for system trouble shooting, repair and aftermarket services for this fast-growing business.
• Minimum of Six (6) years Commercial Controls troubleshooting experience in the HVAC industry. This includes buildings, chiller plants and systems.
• Vocational School program graduate or associate's degree in a technical field, or two years’ experience in servicing electronic and or mechanical systems.
• Demonstrated ability to install and/or service electronic control systems and HVAC equipment.
• Effective communication skills to represent Johnson Controls on customer sites.
• Possesses the ability to explain technical information to technical and non-technical people.
• Demonstrate effective writing skills as well as understanding of programs and software applications.
• Knowledge of control theory, automatic temperature controls, building automation systems and other building subsystems.

JCI employees are valued members of the Johnson Controls family. They are dedicated, skilled, and passionate individuals who contribute to the success and growth of our company. We prioritize creating a positive and inclusive work environment that fosters collaboration, innovation, and personal development. Our employees are encouraged to voice their ideas and opinions, knowing that they will be heard and valued. We believe in investing in our employees' well-being, providing competitive salaries, comprehensive benefits packages, and opportunities for career advancement. With a strong emphasis on safety and a commitment to sustainability, JCI employees play a crucial role in shaping a smarter, healthier, and more sustainable future for buildings and communities worldwide.

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