Human Ressources Technician

Germain Hotels group; Quebec; Hybrid; CAD 52,000 - 66,000; Full time

Benefits offered by this job

Hybrid work model

Employee travel rates

Telemedicine access (Dialogue)

Job summary

Germain Hotels group seeks a Human Resources Technician to support managers and team members with HR programs, policies and processes. You will manage employee lifecycle follow-ups and maintain accurate HR data in a confidential manner.

You will work closely with HR and Payroll, contribute to policy administration, and help ensure a smooth employee experience from onboarding to departure in a hybrid work environment.

Qualifications

• College diploma in Human Resources Management, Business Administration or a related field.
• Two years of experience in a similar role, ideally in a unionized environment.
• Knowledge of HR practices, payroll, benefits and collective agreements.

Responsibilities

• Respond to questions from managers and team members regarding HR programs, policies and processes.
• Manage administrative follow-ups related to the employee lifecycle, including new hires, status changes, leaves, absences, movements and departures.
• Maintain employee files, HR data, seniority lists and related documentation, ensuring accuracy and confidentiality.
• Support the HR team and managers in applying policies and collective agreements, labour relations, and performance management follow-ups.
• Assist payroll with questions related to payroll, benefits and retirement savings plans.
• Enter and maintain data in the HRIS; support HR systems improvements.
• Support health, safety and well-being follow-ups, including absences and return-to-work processes.
• Prepare HR communications and keep policies and tools up to date.
• Produce HR reports and indicators for team follow-ups.
• Contribute to HR projects and continuous improvement.

Skills

Bilingual FR/EN

Strong communication

Customer service mindset

Education

College diploma in Human Resources Management or related field

Tools

HRIS (UKG)

Job description

Description

You care about people and the details.

We’re looking for a Human Resources Technician who enjoys taking care of people just as much as making sure things are done right. Day to day, you’ll be a go-to resource for managers and team members while helping ensure the quality and accuracy of HR files, data and follow-ups.

With your strong service mindset, attention to detail and sound judgment, you’ll help create a smooth employee experience at every stage, from onboarding to departure. You’ll work closely with the Human Resources and Payroll teams in an environment where priorities evolve and every detail matters.

WHAT YOU’LL DO

• Respond to questions from managers and team members regarding HR programs, policies and processes.
• Manage administrative follow-ups related to the employee lifecycle, including new hires, status changes, leaves, absences, employee movements and departures.
• Maintain employee files, HR data, seniority lists and related documentation, ensuring accuracy and confidentiality.
• Support the HR team and managers in applying policies and collective agreements, as well as with administrative follow-ups related to labour relations and performance management.
• Work closely with the Payroll team and assist employees with questions related to payroll, benefits, the retirement savings plan and other programs.
• Enter, validate and maintain the integrity of data in the HRIS and contribute to the continuous improvement of HR systems and tools.
• Support administrative follow-ups related to workplace health, safety and well-being, including absences, workplace injuries and return-to-work processes.
• Prepare HR communications and documents and contribute to keeping policies, procedures and tools up to date.
• Produce and maintain HR reports and indicators required for team follow-ups.
• Contribute to HR projects and initiatives, as well as the continuous improvement of our ways of working.

WHAT YOU’LL BRING

• College diploma in Human Resources Management, Business Administration or a related field.
• A minimum of two years of experience in a similar role, ideally in a unionized environment.
• Good knowledge of HR practices, payroll, benefits and the application of collective agreements.
• Comfortable working with Human Resources Information Systems (HRIS); knowledge of UKG is considered an asset.
• Good command of Microsoft Office, particularly Excel.
• Strong communication skills in both French and English, spoken and written, due to the nature of the role and interactions with English-speaking colleagues and partners.
• A strong service mindset, discretion, attention to detail, sound judgment and a high level of accuracy.
• Excellent organizational skills, a collaborative mindset and the ability to manage multiple priorities at once.

WHAT WE OFFER

• Passionate about travel? Take advantage of special rates when you stay with Germain Hotels and travel the country. Again and again!
• A work environment that fosters creativity and autonomy – contribute to the growth of a company that strives to move you forward and recognizes you for who you really are.
• A hybrid and flexible work model, including reduced summer hours – Quiet at home, energy at the office and more time to enjoy what matters most to you!
• Your health matters – access high-quality medical care from the comfort of your home through the Dialogue telemedicine app.