Human Resources Manager-EN

Canadian Forces Morale and Welfare Services; Ottawa; On-site; CAD 70,000 - 120,000; Full time

Benefits offered by this job

Health benefits

Flexible work options

Defined Benefit Pension Plan

Tuition reimbursement

LinkedIn Learning access

CF One discounts

Job summary

Canadian Forces Morale and Welfare Services (CFMWS) is hiring a Human Resources Manager to oversee HR functions at our Ottawa location. The role covers recruitment, payroll, pensions and benefits, talent management, job evaluation, recognition and learning and development.

You will investigate grievances, collaborate with management and unions, and ensure Health and Safety compliance. This hands-on role works with local management to implement programs that support employees and the business,

Qualifications

• College diploma or certificate in Business Administration, Human Resources, or a related field and several years of experience in human resources.
• CPHR designation is an asset.
• Experience delivering HR programs and services and interpreting HR policies.

Responsibilities

• Provide HR functions at the location, including recruitment, payroll, pension and benefits, talent management, job evaluation, recognition and learning & development.
• Investigate and analyze grievances and complaints; work with management, employees and unions to resolve issues.
• Ensure compliance with Health and Safety programs; provide operational perspective on new programs and policies.

Skills

Client focus

Organizational knowledge

Communication

Innovation

Teamwork

Leadership

Education

College diploma in Business Administration or HR

CPHR asset

Job description

About Us

CFMWS – WHERE PURPOSE MEETS PASSION!At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

The Role

As a Human Resources Manager, you are responsible for providing human resources functions at your location, including recruitment, payroll, pension and benefits, talent management, job evaluation, recognition and learning and development. You will investigate and analyze grievances and complaints and work with the business, employees and unions (if applicable) to identify sources of conflict and complaints and resolve them to ensure smooth business operations. You will also ensure compliance with the Health and Safety program.

The Human Resources Manager will be asked to provide their operational perspective and expertise on new programs and policies that will impact employees and the business and to recommend improvements to existing programs, policies and processes.

This is a hands-on role, working as a team with local management. If you are passionate about all aspects of human resources and understand the value of people, and are detailed oriented and organized this is the opportunity for you.

Qualifications Needed

Education, Certifications and Licenses

• College diploma or certificate in Business Administration, Human Resources, or a related field AND several years of experience in human resources, or a related field
• AND
• Chartered Professional in Human Resources (CPHR), an asset

Experience

• In planning, organizing, and delivering Human Resources programs and services
• In providing Human Resources related advice
• In applying and interpreting human resources policies, procedures and legislation
• In personnel administration
• In planning and conducting presentations

Competencies

• Client focus, organizational knowledge, communication, innovation, teamwork and leadership

Language Requirements

• Bilingual (English and French) Essential
• Reading: Advanced
• Writing: Functional
• Oral: Advanced

Benefits Available

• Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.
• Work Life Balance: Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.
• Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.
• Learning and Development: Tuition Reimbursement Program, online learning opportunities including a LinkedIn Learning subscription and second language training.
• Perks: Discounts through CF One Member Appreciation.

Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits

Other Information

This is an on-site position with an assigned work location.

As part of the selection process, the successful candidate must successfully complete a Reliability status security screening.

As part of the Human Resources team, you support talent recruitment, development and retention of employees in more than 60 locations across Canada, the U.S. and in deployed operations. CFMWS Human Resources creates, adapts and implements policies and programs to support more than 4,000 employees in diverse occupations across the organization and the world.

START DATE

September 21, 2026

INCLUSION AND ACCOMODATION

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported.We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Ontario