Human Resources Manager (Canada)

Activus Connect; Canada; Remote; CAD 110,000 - 120,000; Full time

Job summary

An established industry player is seeking a seasoned HR Manager to join their leadership team. This pivotal role involves shaping workplace culture and enhancing employee experience while aligning HR initiatives with business objectives. The ideal candidate will have extensive HR experience, particularly in the BPO sector, and will be responsible for strategic HR leadership, employee relations, and compliance. With a fully remote work arrangement, this position offers a competitive salary and benefits, making it an exciting opportunity for those looking to make a significant impact within a dynamic environment.

Benefits

Dental Insurance

Vision Insurance

Medical Insurance

Remote Work

Travel Opportunities

Qualifications

• 10-15 years of progressive HR experience, with 5 years in a managerial role.
• Strong command of employment law and regulatory frameworks in Canada.

Responsibilities

• Serve as the main HR contact for employees and leadership.
• Design and execute HR strategies focused on employee retention and engagement.

Skills

Employee Retention Strategies

Conflict Resolution

HR Analytics

Interpersonal Skills

Regulatory Compliance

Education

Post-secondary education in Human Resources

CPHR designation

Tools

Microsoft Office Suite

Job description

HR Manager
We’re seeking a seasoned and people-centric HR Manager to join our leadership team and champion a proactive, business-aligned human resources strategy. This is an exciting opportunity to shape workplace culture, enhance employee experience, and drive performance within a dynamic environment. As a trusted advisor to senior leadership and mentor to HR team members, you will play a critical role in aligning HR initiatives with business objectives. Key Responsibilities

• Strategic HR Leadership: Serve as the main HR contact for employees and leadership, offering expert guidance on day-to-day operations while mentoring junior HR staff.
• Retention & Engagement Strategy: Design and execute HR strategies focused on employee retention, wellbeing, engagement, and culture-building aligned with business priorities.
• Employee Relations & Conflict Resolution: Lead confidential investigations and manage employee relations cases including those related to performance, workplace conflict, and compliance.
• Leadership Collaboration: Partner with senior leaders to drive organization-wide initiatives including talent development, workforce planning, and DEI.
• Legal & Regulatory Compliance: Ensure compliance with federal and provincial labor laws, employment standards, and immigration regulations.
• Performance & Talent Management: Oversee performance reviews, succession planning, and career development frameworks that support business goals.
• Policy Development & Implementation: Draft, update, and ensure adherence to company HR policies and procedures across departments.
• Immigration & Workforce Mobility: Manage immigration processes, ensuring legal compliance and smooth onboarding of international talent.
• Data-Informed Decision Making: Use HR analytics to provide insights, support strategic planning, and optimize organizational outcomes.

Qualifications & Experience

• Minimum 10–15 years of progressive HR experience, with at least 5 years in a managerial or strategic leadership role.
• Experience in the BPO (Business Process Outsourcing) industry (2–3 years preferred).
• Proven success in managing and reducing employee attrition through targeted retention strategies.
• Full work authorization in Canada required.
• Post-secondary education in Human Resources or a related discipline; CPHR designation is a strong asset.
• Strong command of employment law and regulatory frameworks in Canada.
• Advanced proficiency in Microsoft Office Suite, especially PowerPoint for executive-level HR reporting and presentations.
• Exceptional interpersonal, analytical, and problem-solving abilities with a collaborative mindset.

Salary & Benefits

• Salary range of 110-120K CAD depending on experience and education
• Benefits available (Dental, Vision, Medical, etc)
• Fully remote work arrangement with some travel as required for client meetings within Canada

Technical Requirements

• Hardware will be provided for you to use
• You must have a suitable workspace in your home with a quiet, distraction-free background.
• Minimum 50MBPS Download internet speeds

This position is being advertised by Activus Connect, a subsidiary of TechMahindra. While the recruitment process may be managed by Activus Connect, the role is part of TechMahindra’s organizational structure and operations. By applying, you acknowledge that your employment, if offered, will be with TechMahindra and subject to its terms, policies, and conditions. Activus Connect is acting solely as a representative on behalf of our parent company in promoting this opportunity.

Department: Internal Department
This is a management position
This is a full time position

Personal Information

* First name
* Last name
* Email
* Address
* City
* State
* Zip code
* Country
* Phone number

Attachments

* Attach your Resume Attach Dropbox Attach a Cover letter Attach Dropbox * Internet Speed Test Screenshot from https://www.speedtest.net/ Attach Dropbox

Other Information

* Can you show proof of your legal right to work in Canada? Yes No * Are you at least 18 years of age? Yes No * Do you have at least 10 years of progressive HR experience? Yes No * Do you have previous experience in a BPO or Call Center Environment? Yes No * Are you currently in Canada on a Student Visa? Yes No * Do you have flexibility in the shift you can work each week? * Please include the URL for your Internet Speed Test: * Tell us about your degree or equivalent experience in Human Resources (AX Support): * Are you currently in Canada on a work permit? If you are in Canada on a work permit, how many months are remaining on your permit?