Human Resources Manager

Anderson Blake Consulting Inc.; Mississauga; On-site; CAD 80,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Job summary

Food World Plus, located in Mississauga, Ontario, is seeking an experienced Human Resources Manager to lead HR operations for a 176,000 sq. ft. high-volume grocery store.

The role oversees recruitment, employee relations, performance management, workforce planning, training, health and safety compliance, and HR administration to support store management and departmental leadership. The ideal candidate has strong employee relations experience, extensive knowledge of Ontario employment

Qualifications

• 5+ years of progressive human resources experience, including HR management or senior HR generalist responsibilities.
• Experience supporting a large employee population in retail, grocery, hospitality, manufacturing, or high-volume environments.
• Strong knowledge of Ontario Employment Standards Act, OHSA, Human Rights Code and related legislation.
• Experience managing employee relations, workplace investigations, and performance management.
• Experience leading recruitment, onboarding and workforce planning.
• Knowledge of progressive discipline, accommodations, and conflict resolution.
• Payroll, HR administration and employee benefits experience.
• CHRP or CHRL designation is an asset.

Responsibilities

• Oversee daily human resources operations for the grocery store.
• Develop, implement, and maintain HR policies, procedures, and employee management practices.
• Lead recruitment and workforce planning for management, supervisory, and frontline positions.
• Partner with department managers to identify staffing needs and improve retention.
• Oversee onboarding, orientation, training and development programs.
• Provide guidance to management on employee relations, concerns, and conflict resolution.
• Conduct workplace investigations involving complaints and misconduct.
• Manage performance processes including coaching, reviews, and improvement plans.
• Support attendance, absenteeism and conduct concerns.
• Ensure compliance with Ontario employment legislation and safety requirements.
• Oversee documentation, HR systems, and confidential records.
• Coordinate payroll and benefits administration with internal teams or providers.
• Support accommodations and return-to-work processes.
• Develop and deliver training and leadership development initiatives.
• Lead employee engagement and retention strategies.
• Provide HR guidance to managers and supervisors.
• Monitor HR metrics and workforce trends.
• Supervise and support HR staff and coordinate with senior leadership on HR strategy.

Skills

HR Leadership

Employee Relations

Workplace Investigations

Recruitment & Onboarding

Payroll Administration

Ontario Employment Law

Communication Skills

Education

Post-secondary education in HR or Business

Tools

HRIS

Payroll Systems

Job description

Company: Food World Plus
Location: Mississauga, Ontario
Salary: $80,000–$85,000 per year
Store Size: 176,000 sq. ft. Full-Service Grocery Store
Position Type: Full-Time | On-Site
Reports To: General Manager / Senior Leadership

Position Overview

Food World Plus is seeking an experienced and hands-on Human Resources Manager to lead HR operations for our 176,000 sq. ft. high-volume grocery store.

The successful candidate will oversee recruitment, employee relations, performance management, workforce planning, training, workplace compliance, and HR administration while supporting store management and departmental leadership.

The ideal candidate will be a confident, approachable, and solutions-oriented HR professional with strong employee relations experience, extensive knowledge of Ontario employment legislation, and the ability to manage HR operations in a fast-paced retail environment.

Key Responsibilities

• Oversee daily human resources operations for the grocery store.
• Develop, implement, and maintain HR policies, procedures, and employee management practices.
• Lead recruitment and workforce planning for management, supervisory, and frontline positions.
• Partner with department managers to identify staffing needs and improve employee retention.
• Oversee employee onboarding, orientation, training, and development programs.
• Provide guidance to management on employee relations, workplace concerns, and conflict resolution.
• Conduct workplace investigations involving employee complaints, misconduct, harassment, and other workplace concerns.
• Manage employee performance processes, including coaching, performance reviews, progressive discipline, and performance improvement plans.
• Support the management of attendance, absenteeism, and employee conduct concerns.
• Ensure compliance with Ontario employment legislation, workplace health and safety requirements, and applicable HR regulations.
• Oversee employee documentation, personnel files, HR systems, and confidential records.
• Coordinate payroll and benefits administration with appropriate internal teams or service providers.
• Support workplace accommodations, WSIB matters, and return-to-work processes.
• Develop and deliver employee training programs and leadership development initiatives.
• Lead employee engagement, workplace culture, and retention strategies.
• Provide HR guidance and coaching to department managers and supervisors.
• Monitor HR metrics, including turnover, absenteeism, recruitment activity, and workforce trends.
• Supervise and support the HR Coordinator and other HR staff, where applicable.
• Work closely with senior leadership to develop HR strategies that support operational efficiency and business growth.

Qualifications

• 5+ years of progressive human resources experience, including HR management or senior HR generalist responsibilities.
• Previous experience supporting a large employee population in retail, grocery, hospitality, manufacturing, or another high-volume environment.
• Strong working knowledge of Ontario’s Employment Standards Act, Occupational Health and Safety Act, Human Rights Code, and other applicable employment legislation.
• Demonstrated experience managing employee relations, workplace investigations, and performance management.
• Proven experience leading recruitment, onboarding, and workforce planning activities.
• Strong understanding of progressive discipline, employee accommodations, and workplace conflict resolution.
• Experience supporting payroll, HR administration, and employee benefits.
• Experience managing or mentoring HR staff is an asset.
• Excellent communication, interpersonal, and problem‑solving skills.
• Strong judgment, discretion, and ability to manage confidential and sensitive employee matters.
• Ability to work independently and provide practical HR guidance to management.
• Post‑secondary education in Human Resources, Business Administration, or a related field.
• CHRP or CHRL designation is an asset.

Key Competencies

• Employee relations and conflict resolution
• HR leadership and strategy
• Recruitment and workforce planning
• Employment legislation and compliance
• Workplace investigations
• Performance management and employee development
• HR policies and administration
• Leadership coaching and employee engagement
• Confidentiality and sound judgment
• Organizational and problem‑solving skills

Why Join Food World Plus?

• Lead HR operations for a large, high-volume grocery retail organization.
• Competitive salary of $80,000–$85,000 annually.
• Work directly with store leadership and department managers.
• Opportunity to develop and improve HR processes and employee programs.
• Play a key role in recruitment, workforce development, and employee engagement.
• Make a meaningful impact on workplace culture and overall business performance.