Company: Food World Plus
Location: Mississauga, Ontario
Salary: $17.95–$18.30 per hour
Store Size: 176,000 sq. ft. Full-Service Grocery Store
Position Type: Full-Time / Part-Time | On-Site
Reports To: Front-End Supervisor / Manager
Position Overview
Food World Plus is seeking friendly, reliable, and customer-focused Cashiers to join our team at our 176,000 sq. ft. grocery store in Mississauga.
The ideal candidate will have excellent customer service skills, a positive attitude, and the ability to work efficiently in a busy retail environment.
This role is responsible for providing customers with a pleasant checkout experience, accurately processing transactions, and maintaining a clean and organized checkout area.
Key Responsibilities
- Greet customers warmly and provide friendly, professional service.
- Accurately scan and process grocery purchases using the Point-of-Sale (POS) system.
- Handle cash, debit, credit, and other payment methods accurately.
- Provide receipts, process refunds, and assist with exchanges according to store policies.
- Ensure accurate pricing and apply discounts or promotions when applicable.
- Assist customers with questions, product inquiries, and general store information.
- Resolve basic customer concerns and refer more complex issues to supervisors.
- Bag groceries carefully and assist customers when needed.
- Maintain a clean, organized, and well-stocked checkout area.
- Monitor checkout lines and work efficiently to minimize customer wait times.
- Balance cash drawers and follow cash-handling procedures.
- Follow store policies regarding transactions, loss prevention, and customer service.
- Work collaboratively with coworkers and supervisors to support daily store operations.
- Assist with stocking, organizing merchandise, and other store duties as required.
- Follow all workplace health and safety procedures.
Qualifications
- Previous cashier, grocery, retail, or customer service experience is an asset but not required.
- Strong customer service skills and a friendly, approachable personality.
- Excellent communication and interpersonal skills.
- Basic math skills and ability to handle cash accurately.
- Comfortable using computerized POS systems or willing to learn.
- Strong attention to detail and organizational skills.
- Reliable, punctual, and motivated.
- Ability to work efficiently in a fast-paced environment.
- Ability to handle customer concerns calmly and professionally.
- Comfortable standing for extended periods, with reasonable accommodation where required.
- Ability to work independently and as part of a team.
- Flexible availability, including mornings, evenings, weekends, and holidays.
Key Competencies
- Customer service excellence
- Communication and interpersonal skills
- Cash handling and transaction accuracy
- Reliability and punctuality
- Attention to detail
- Problem-solving and conflict resolution
- Teamwork and cooperation
- Time management and efficiency
Why Join Food World Plus?
- Competitive hourly pay of $17.95–$18.30.
- Flexible full-time and part-time employment opportunities.
- Training provided for new employees.
- Opportunities for career growth and advancement.
- Supportive and collaborative team environment.
- On-site parking.
- Opportunity to develop customer service and retail experience within a large grocery operation.