Human Resources Generalist

Industrial Electric Mfg. (IEM); Surrey; On-site; CAD 65,000 - 85,000; Full time

Benefits offered by this job

Comprehensive benefits package

Opportunities for growth

Job summary

A leading manufacturer of power distribution systems is seeking an HR Operations professional in Surrey, BC. The role includes managing employee relations, compliance with labor laws, and development of HR strategies. The ideal candidate has a Bachelor's degree in HR or Business and 2+ years of relevant experience. Proficiency in Microsoft Office and HRIS is essential. Join a team that tackles complex challenges and delivers innovative solutions in a collaborative environment.

Qualifications

• 2+ years of progressive experience in managing employee relations cases within HR.
• Ability to communicate effectively with employees and leaders.
• Strong time management and problem-solving capabilities.

Responsibilities

• Manage daily operations of HR including employee data management.
• Ensure compliance with the Employment Standards Act in British Columbia.
• Advise employees on human resources policies and processes.
• Serve as primary contact for employee relations, investigations, and performance management.
• Coordinate staffing, onboarding, and affirmative action programs.
• Maintain HRIS data and employee records accurately.
• Work with Talent Acquisition and Hiring Manager on open positions and onboarding.

Skills

Communication skills

Attention to detail

Time management

Analytical skills

Problem-solving capabilities

Education

Bachelor’s degree in Human Resources or related field

Tools

Microsoft Office Suite

HRIS platforms like UKG Pro

Job description

About IEM

Industrial Electric Mfg. (IEM) is the largest independent full‑line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, California, IEM grew alongside Silicon Valley and today operates over 1.7 million square feet of manufacturing capacity. With $1B+ in annual sales and 10,000+ commissioned projects across technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets, IEM continues to deliver exceptional product quality, dependable service, and the flexibility to meet complex technical requirements at scale.

Position Summary

This position is responsible for the day‑to‑day operations of Human Resources including employee data management, recruitment, and performance management.

Key Responsibilities

• Assist in the development and implementation/evaluation of HR strategies including policies, programs, and procedures to address an organization’s human resources requirements.
• Ensure compliance with the Employment Standards Act (British Columbia) and other applicable provincial and federal legislation.
• Advise employees on the interpretation of human resources policies, compensation and benefit programs; facilitate and communicate organizational policies and programs and ensure labor law and regulatory compliance.
• Serve as the primary point of contact for employee relations matters, including conflict resolution, investigations, performance management, and disciplinary processes. Conduct workplace investigations in accordance with company policy and applicable legislation. Coach and advise supervisors and managers on employee performance, engagement, and corrective actions.
• Plan and administer staffing, employee assistance, employment equity and affirmative action programs.
• Manage programs and maintain human resources information and related records systems.
• Conduct orientation sessions for new employees to help them acclimate to the company culture and policies.
• Maintain accurate employee records and HRIS data.
• Coordinate employee performance appraisal programs.
• Provide internal support and partnership to business lines to deliver required human resources.
• Coordinate with HR support staff to process and maintain employment, attendance, and other records.
• Work closely with Talent Acquisition and Hiring Manager to identify the specific needs and requirements for open positions.
• Extend job offers and facilitate the onboarding process for new hires.

Supervision of Personnel

This role will not be responsible for supervision/management of other people.

Qualifications

Required

• Bachelor’s degree in Human Resources, Business Administration, or a related field from an accredited institution.
• 2+ years of progressive experience managing employee relations cases within a Human Resources function.
• Demonstrated ability to communicate effectively and build strong working relationships with employees and leaders at all organizational levels.
• High level of attention to detail with the ability to manage multiple competing priorities in a fast‑paced environment while identifying and resolving discrepancies.
• Strong time‑management skills with the ability to meet deadlines and maintain accuracy under pressure.
• Continuous improvement mindset with the ability to analyze issues, document findings, and recommend practical, well‑structured solutions.
• Strong analytical, organizational, and problem‑solving capabilities.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and experience working with HRIS platforms such as UKG Pro or similar time‑keeping and HR management systems.

Preferred

• Professional fluency in Korean within a business environment.
• Experience supporting HR functions within a large‑scale manufacturing environment (1,000+ employees).

Location

The position is fully onsite role working in our Surrey, British Columbia facilities, but may require up to 10% travel to IEM facilities within British Columbia.

Why Join IEM

At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem‑solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey. Learn more about IEM at https://www.iemfg.com

Benefits

We offer comprehensive and competitive benefits package designed to support our employees‘ well‑being, growth, and long‑term success. View a snapshot of our benefits at https://www.iemfg.com/careers

Non‑Discrimination Statement

IEM does not discriminate against any applicant based on any characteristic protected by law.

Privacy

Information collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's Workforce Member Privacy Policy.