Human Resources Generalist

Sysco Canada Inc.; Ottawa; On-site; CAD 65,000 - 80,000; Full time

Job summary

Sysco Canada Inc. is seeking an HR Generalist to provide consistent employee and labour relations support and partner with leadership to implement local HR programs across Ottawa.

The role includes recruitment, onboarding, performance coaching, and HRIS data integrity, with a strong emphasis on compliance, safety, and employee engagement. A minimum of 2 years in HR and post-secondary HR education are preferred.

Qualifications

• 2+ years of progressive Human Resources experience.
• Post-secondary education in Human Resources.
• Knowledge of Federal, Provincial and Local laws and regulations.
• Expert with MS Office Suite, HRIS programs, recruitment platforms and social media.

Responsibilities

• Provides expertise in all HR areas with emphasis on employee & labour relations.
• Acts as a business partner to supervisors and managers on HR matters, coaching for compliance and consistency.
• Identifies best practices and enhances programs; responds to associate inquiries per guidelines.
• Provides guidance for problem resolution and escalates as needed.
• Manages recruitment and selection ensuring policies and legislation are followed; coordinates documentation.
• Conducts new hire orientation and onboarding and communicates policies.
• Coaches management on performance, productivity or behaviour per policy; prepares discipline letters when required.
• Supports disability processes and liaises with benefits carrier.
• As guided, supports performance management and trains end users on HRIS.
• Ensures HRIS data integrity.
• Activates employee engagement activities.
• Promotes safety and reports hazards, incidents and spills.
• Plays an integral role in safety of self and colleagues; speaks up about hazards.
• Performs other duties as assigned.

Skills

HR experience

Laws & regs

HR software

MS Office

HRIS

Recruitment platforms

Social media recruiting

Education

Post-secondary education in HR

Tools

MS Office Suite

HRIS systems

Recruitment platforms

Social media recruiting tools

Job description

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

Role:

The purpose of this job is to provide consistent employee/labour relations support that fosters positive associate relations to create an environment where individuals and teams can thrive and deliver high performance. The Human Resources Generalist works collaboratively with leadership to execute aligned local, regional and corporate human resources programs and initiatives successfully within an location or region.

Role Responsibilities:

• Provides expertise in all functional areas of Human Resources with emphasis on employee & labour relations.
• Acts as a business partner to supervisors and managers on human resource and employee relations matters, supporting and coaching as needed to ensure compliance and consistency.
• Leverages HR knowledge and experience to identify best practices, deliver innovative enhancements to current programs, and seek efficiencies and improvements that add value and align with Sysco strategies. Responds to associate inquiries as per internal customer service guidelines.
• According to circumstances, provides guidance and recommendations for problem resolution, redirecting or escalating as appropriate.
• Manages recruitment and selection process, ensuring Sysco Canada's process, policies and all applicable legislation is followed consistently. Works with key stakeholders, using internal and external resources (when applicable) to fulfill workforce staffing plans ensuring completion of required documentation, e.g. hiring authorizations, application forms, offer letters, etc.
• Conducts (or co-facilitates) new hire orientation to ensure successful onboarding of all new hires. Communicates policies. Follows up to ensure a successful onboarding of every new hire.
• Provides coaching to management regarding reinforcing goals and/or any issues related to employee performance, productivity or behavior based on established policy, practice and/or contract. Reviews documentation and prepares letters of discipline when required, supporting the process to ensure positive outcomes.
• Supports short-term and long-term disability processes as applicable, liaising with benefits carrier when required.
• As guided by the Human Resources Manager, supports annual performance management process (goal setting, coaching, etc.) and assists with tracking and reporting as required. Ensures information is accurate and provides training and technical support to end users.
• Responsible for the integrity and accuracy of HRIS data
• Activate the power of our people by executing and participating in employee engagement activities
• Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor.
• Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
• Performs other duties as assigned.

Qualifications/Skills/Job Requirements:

• 2+ years of progressive Human Resources experience.
• Completion of post-secondary education Human Resources
• Knowledge of Federal, Provincial and Local laws and regulations.
• Expert with MS Office Suite, HRIS programs, recruitment platforms and social media.