Human Resources Client Partner

Covenant Health Canada; Edmonton; On-site; CAD 85,000 - 100,000; Full time

Job summary

Covenant Health Canada is looking for a Human Resources Client Partner to support HR operations within their teams. This full-time position offers a dynamic environment focused on employee and labor relations, policy education, and strategic stakeholder engagement. Ideal candidates will possess a degree in HR or related fields and have experience in a unionized setting. You will be integral in enhancing healthcare experiences through effective HR practices.

Benefits

Collaborative work environment

Comprehensive benefits package

Opportunities for professional development

Work-life balance initiatives

Qualifications

• Experience in Labour Relations in a unionized environment (1-3 years).
• Expertise in coaching, training, and policy education.

Responsibilities

• Manage employee & labor relations issues, including grievance processes.
• Develop and present education and training on HR topics.

Skills

Interpersonal Skills

Conflict Resolution

Negotiation

Communication

Education

Baccalaureate degree in a related discipline

Human Resource Management Certificate

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft PowerPoint

Outlook

Job description

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Human Resources Professional | Global Talent Acquisition Consultant | Learning & Development Expert | Personal Transformation Coach | Public Speaker |…

Be the Difference! Join our Human Resources Team!

Location : Edmonton

Position Type : Full-Time

Reports To : Manager, Human Resources Client Partnerships.

At Covenant Health, we believe in creating an environment where both our people and our patients are at the center of everything we do. We’re seeking a dynamic individual to support our efforts in providing effective HR policy and other labor relations support within our healthcare and corporate teams. Are you a dedicated, forward-thinking human resources and/or labor relations professional?

Do you have great experience in navigating multiple unionized landscapes, providing strategic HR and labor relations support to multi-level stakeholder groups, ensuring proactive problem solving, championing best practices, and ensuring regulatory compliance? If so, we’re excited to welcome you to apply to join our team as a Human Resources Client Partner!

POSITION OVERVIEW

As an HR Client Partner, you will advise, coach, and support management personnel in the management of human resources related operations, including but not limited to: employee and labor relations issues, interpretation of various employment/legal documentation, creation and delivery of training/development material, cross-functional HR team support, recruitment/selection process, attendance and return-to-work matters, including Duty to Accommodate.

Key Responsibilities :

• Employee & Labour Relations: Coach and support management with respect to grievance processes, investigations, layoff and recall processes, and other employee-related issues involving performance, disciplinary action, and attendance management.

Stakeholders’ Engagement: Work as a strategic partner to multi-level stakeholder groups to ensure organizational initiatives are supported, liaising with unions and other HR teams to exchange information and process updates related to labor relations.

HR Policy Education and Training: Develop and present education and training on Human Resources topics such as Employee Relations / Labour Relations Collective Agreement Interpretation, New Managers Orientation, and HR programs/initiatives.

Project Management: Complete relevant documentation; identify, develop, and implement special projects and initiatives to improve HR/labor relations capacity.

Process / Practice Improvement: Monitor emerging labor/employee relations issues and identify opportunities for process improvements across the organization.

What You Bring to the Table :

• Education: Completion of a Baccalaureate degree in a related discipline or a recognized Human Resource Management Certificate (equivalencies may be considered).

Experience: Minimum one (1) to three (3) years of Labour Relations experience in supporting a unionized environment, with a solid understanding of collective agreements and related legislation.

Skills: Strong interpersonal, written, verbal communication, and listening skills. Discretion, diplomacy, tact, conflict resolution, negotiation, and group facilitation skills. Efficient investigation, analysis, problem solving, organizational, and time management skills.

Tools: Proficiency with Microsoft Word, Excel, Access, PowerPoint, Outlook, and internet software applications.

Strategic Stakeholder Engagement: Ability to build strategic relationships and leverage professional connections to support organizational goals.

Collaboration & Communication: Understand relational dynamics within teams and work closely with HR, leadership, department heads, and stakeholders to ensure a unified approach to HR/labor relations and healthcare service delivery.

Passion: A genuine commitment to improving healthcare experiences for employees and patients, with a knack for leading HR/labor relations initiatives within a complex, multi-unionized organization.

Business Acumen and Resilience: Ability to understand healthcare and business environments, manage multiple priorities, pivot effectively, and ensure consistency with organizational goals.

What We Offer :

• A collaborative and innovative work environment where you can make a real difference.
• An organization that celebrates individual efforts and teamwork.
• Competitive salary and comprehensive benefits package.
• Opportunities for professional development and growth.
• A culture that values work-life balance and well-being.

Ready to Transform Healthcare with Us?

If you’re ready to elevate your HR/labor relations expertise and contribute to a high-impact healthcare organization, we’d love to hear from you! Apply now and help us maintain a culture of best practices and compliance with HR/labor relations legislation that supports a thriving workforce.

Seniority level: Entry level

Employment type: Temporary

Job function: Human Resources, Other, and Administrative

Industries: Hospitals and Health Care, Public Health, and Health and Human Services

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