Human Resources Business Partner, 1 year Term

Paycom - ATS; Toronto; On-site; CAD 70,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

RRSP plan

Flexible PTO

Job summary

Cloud5 Communications in Canada is seeking a Human Resources Business Partner for a 1-year term. You will partner with leaders to coach on employee relations, development, and organizational change, fostering an inclusive, highperforming workplace.

You will analyze workforce data, support recruitment collaboration, and drive initiatives that enhance team performance and retention while complying with employment laws and internal policies.

Qualifications

• Post-secondary education in education, business, adult learning, or a related field—or equivalent experience.
• 3+ years of experience in training, facilitation, operational leadership or people leadership.
• Strong coaching, facilitation, communication, and presentation skills.
• The ability to manage priorities, adapt quickly, and keep learning solutions focused on results.
• Proficiency with Microsoft Office, Learning Management Systems (LMS), and virtual learning platforms such as Microsoft Teams or similar learning technologies.
• Experience supporting training and development initiatives within a contact centre or customer service environment is considered a strong asset.

Responsibilities

• Coach and support leaders on employee relations, performance management, employee development, and workplace best practices.
• Provide guidance on employment legislation, HR policies, and regulatory compliance.
• Complete and oversee a variety of HR administrative activities, including employment documentation, employee data management, reporting, and compliance-related recordkeeping.
• Partner with leaders to support employee development, leadership development, workforce planning, and initiatives that enhance team performance and engagement.
• Foster an engaged, inclusive, and high-performing workplace culture by building strong working relationships and supporting employee engagement, productivity, and retention.
• Analyze workforce trends and HR metrics to identify opportunities, provide insights, and support informed business decisions.
• Partner with Recruitment and hiring leaders to support hiring activities, recruitment strategies, and selection decisions.
• Support organizational change initiatives through stakeholder engagement, communication planning, and leader coaching.

Skills

Coaching

Facilitation

Communication

Presentation skills

Project management

Education

Post-secondary education

Tools

Microsoft Office

LMS

Microsoft Teams

Job description

Human Resources Business Partner, 1 year Term

Hot Job

Saint John, NB E2J 1M5; Moncton, NB E1C 0W2; Toronto, ON M9C 5L6

Overview

Salary Range

Position Type

Full Time

Job Shift

Any

Category

Human Resources

Human Resources Business Partner, 1Year Term

Please note : Cloud5 Communications cannot hire anyone on a Work Permit at this time due to Immigration rules. Specifically, we have reached the 10% maximum workforce on work permit rule. Should we fall below 10% we will remove this notation and open hiring to all.

Position Summary - 1 Year Term

About the Company Cloud5 Communications delivers exceptional customer experiences through managed IT services (MSP), innovative high-speed internet and network managed services, cloudbased telephony solutions, and contact center services for the hospitality industry. We combine cutting-edge technology with hospitality expertise to help the world’s leading brands deliver outstanding guest experiences.

Position Summary:

As a Human Resources Business Partner (HRBP), you will serve as a trusted advisor to leaders providing guidance and coaching on employee relations, talent development, leadership effectiveness, and organizational change. You will play a key role in fostering an engaged, inclusive, and high-performing workplace while supporting the achievement of business objectives. This is an exciting opportunity for an HR professional to combine business acumen with HR expertise, helping leaders navigate workplace challenges, strengthen team performance, and support employee success

What You’ll Do

• Coach and support leaders on employee relations, performance management, employee development, and workplace best practices
• Provide guidance on employment legislation, HR policies, and regulatory compliance
• Complete and oversee a variety of HR administrative activities, including employment documentation, employee data management, reporting, and compliance-related recordkeeping
• Partner with leaders to support employee development, leadership development, workforce planning, and initiatives that enhance team performance and engagement
• Foster an engaged, inclusive, and high-performing workplace culture by building strong working relationships and supporting employee engagement, productivity, and retention
• Analyze workforce trends and HR metrics to identify opportunities, provide insights, and support informed business decisions
• Partner with Recruitment and hiring leaders to support hiring activities, recruitment strategies, and selection decisions
• Support organizational change initiatives through stakeholder engagement, communication planning, and leader coaching.

Other Duties

We expect this role to evolve. Other responsibilities may be assigned based on business needs.

Human Resources Business Partner, Qualifications

What You’ll Bring

You’ll be successful in this role if you have:

• Post-secondary education in education, business, adult learning, or a related field—or equivalent experience
• 3+ years of experience in training, facilitation, operational leadership or people leadership
• Strong coaching, facilitation, communication, and presentation skills.
• The ability to manage priorities, adapt quickly, and keep learning solutions focused on results
• Proficiency with Microsoft Office, Learning Management Systems (LMS), and virtual learning platforms such as Microsoft Teams or similar learning technologies.
• Experience supporting training and development initiatives within a contact centre or customer service environment is considered a strong asset.

Compensation & Benefits Benefits include medical, dental, vision, group RRSP plan, flexible PTO and more Cloud5

Communications is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.