Human Resources Assistant (Temporary, up to 6 months)

City of Guelph; Guelph; On-site; CAD 55,000 - 69,000; Full time

Benefits offered by this job

Paid vacation days

Paid personal days

Defined benefit pension (OMERS)

Extended health and dental benefits

Health Care Spending Account

Employee Assistance Program

Parental leave top up

Tuition assistance

Employee recognition programs

Job summary

The City of Guelph is seeking a Temporary, Full-time Human Resources Assistant to support high-volume recruitment within the Human Resources Department. The role reports to the Manager, Employee Experience & Organizational Development and will coordinate staffing needs in line with the City's strategic plans.

Work is in person at City Hall, 1 Carden Street, 35 hours per week, with competitive benefits. Ideal candidates will have post-secondary HR education and experience with recruitment in a

Qualifications

• Post-secondary education in Human Resources or related field with recruitment support experience in a unionized environment.
• Experience providing customer service to employees and the public via phone, email and in person.
• Understanding of HR procedures, confidential information handling, recruitment and labour relations.
• Excellent organizational and interpersonal skills with ability to manage multiple tasks.

Responsibilities

• Provide front line customer service (in person, phone, email, social media) to leaders, employees and the public.
• Support mass seasonal recruitment activities with Recruitment Specialists.
• Coordinate recruitment processes: postings, interviews, offers, and applicant tracking.
• Maintain records, ensure proper recording and storage in accordance with policies.
• Provide administrative support for HR activities and corporate events.

Skills

Customer service

Interpersonal skills

Organizational skills

Teamwork

Administrative decisions

Confidential information handling

Microsoft Office

HRIS JD Edwards

Applicant tracking systems

Education

Post-secondary HR education

Tools

iCIMS

JD Edwards

Job description

Job Summary

Service Area: Corporate Services Department: Human Resources Work Location: City Hall, 1 Carden Street Work Mode: In Person Job Type and Duration: Temporary, Full time Vacancy Position Availability: 1 existing vacant position Salary Range: $30.36 - $37.95 per hour Affiliation: Non-Union

When you join the City of Guelph, you join a team of over 2000 employees who deliver services the community relies on every day. Together, we are bringing to life Guelph’s vision of an inclusive, connected, and prosperous city where we look after each other and our environment. As a single tier municipality, we offer a variety of occupations and career specialities within our organization. Guided by the goals and objectives of the Future Guelph: Strategic Plan and committed to the Corporate Values of integrity, service, inclusion, wellness and learning, the candidate will aid in the achievement of the Community Vision for an inclusive, connected, prosperous city.

What we offer

We offer competitive wages and comprehensive benefits to meet the needs of our diverse employees. Many of our positions offer:

• Paid vacation days, increasing with years of service
• Paid personal days;
• Defined benefit pension plan with OMERS, including 100-per-cent employer matching;
• Extended health and dental benefits, including Health Care Spending Account;
• Employee and Family Assistance Program;
• Parental leave top up program;
• Learning and development opportunities including tuition assistance
• Employee recognition programs.

Position Overview

Resumes are being accepted for the temporary position of Human Resources Assistant within the Human Resources Department. Reporting to the Manager, Employee Experience & Organizational Development the successful candidate will play a vital role in supporting high volume recruitments. The primary responsibility is to assist in the efficient and timely execution of recruitment processes, ensuring that all staffing needs are met in alignment with the organization’s goals. Guided by the goals and objectives of the City of Guelph Corporate Strategic Plan and committed to the Corporate Values of integrity, service, inclusion, wellness and learning, the candidate will aid in the achievement of the Community Vision for an inclusive, connected, prosperous city.

Key duties and responsibilities

• Provide front line (in person, phone, email and social media) customer service to all leaders, employees and the general public.
• With assistance from the Human Resources Associates, respond to myHR inquiries via email, phone or face to face.
• Support the Recruitment Specialists with various functions including mass seasonal recruitment activities.
• Provide excellent customer service and support to mass recruitment hiring managers by coordinating aspects of the recruitment process including posting seasonal and coop job postings, advertising, prepare and distribute applicant lists, coordinating interviews, reference checking, preparing interview packages, creating offer letters, tracking conditional items of offer.
• Coordinate and provide support for all recruitment software systems including iCIMS (Applicant Tracking System) and JD Edwards (Human Resources Information System).
• Ensure proper recording, routing, retention, storage and/or disposition of all documents received in the recruitment process, in accordance with established policies and procedural guidelines.
• Maintain high quality standards in the delivery of internal Human Resources services.
• Responsible for effective and timely records filing for the division and mail distribution for the department.
• Provide administrative support for Human Resources activities and corporate events.
• Support and attend job fairs.
• Monitor and report on metrics for seasonal hires.
• Perform miscellaneous job-related duties as assigned.

Qualifications and requirements

• Experience related to the duties above, normally acquired through the completion of post-secondary education in Human Resources or a related field and experience with providing recruitment support in a unionized environment. Candidates with an equivalent combination of education and experience may be considered.
• Experience in providing customer service support to employees and/or the general public via phone, email and in person.
• Understanding of general HR procedures and practices including but not limited to: handling of confidential or sensitive information, recruitment and labour relations.
• Superior customer service and interpersonal skills including the ability to effectively communicate and work collaboratively with a wide range of individuals including employees, agencies, external contacts and the public.
• Excellent organizational skills with the ability to manage multiple tasks in a demanding environment.
• Self-directed, well-organized and proactive individual.
• Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues.
• Knowledge of relevant employment legislation including Employment Standards and Human Rights.
• Ability to maintain accuracy and work quality standards.
• Ability to work effectively in a team environment.
• Experience with Microsoft Office (Word, Excel, PowerPoint & Outlook).
• Experience with HRIS software such as JD Edwards, and applicant tracking systems for recruitment would be an asset.

Notes: Applicants are required to demonstrate in their application how their qualifications match those specified above. Assessments based on all of the objectives and qualifications listed above will be a part of the interview, written and/or practical test and reference checking.

Hours of work35 hours per week, Monday to Friday, between the hours of 8:30 a.m and 4:30 p.m.

Hiring Process Transparency

The City of Guelph is committed to fair and transparent recruitment practices. Candidates who participate in an interview for this position will be notified of the hiring decision within 45 days of their interview. Notifications will be provided in writing, or through technology.

Commitment to Diversity & Accessibility

The City of Guelph is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where employees feel welcome, valued and engaged. Our employment policies strictly prohibit all forms of discrimination on any of the grounds in relevant laws. All employment practices are solely based on individual merit, qualifications, and organization's needs at the time. In keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, we are committed to working with and providing reasonable accommodation for qualified individuals in our job application procedures. If you need an accommodation in order to participate in the hiring process, you may contact us to make your needs known in advance.

Privacy Notice

Personal information collected through the recruitment process will be used solely to determine eligibility for employment. We thank all candidates in advance; however, only those being considered for an interview will be contacted.