Human Resources Analyst (Learning & Development) (12-month contract)

T&T Supermarket; Richmond; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits (assumed)

Employee discounts (assumed)

Job summary

T&T Supermarket in Richmond, BC seeks an HR Administrative Specialist to support LMS, HRIS, and talent development. You will manage course creation in the UKG LMS, develop e-learning content with iSpring, run training reports, and maintain training records.

You will also coordinate Talent Pool Assessments, manage interview logistics, and support multi-language training materials (Chinese, English). Strong MS Office and HRIS skills are required.

Qualifications

• Bachelor’s degree or diploma in Human Resources or a related field.
• Working knowledge of HRIS and Workforce Management systems, including data maintenance and reporting.
• Intermediate to advanced proficiency in MS Office and iSpring e-learning tools.
• Strong organizational skills and ability to manage multiple tasks.
• Experience in a fast-paced retail environment is an asset.
• Knowledge of Chinese is an asset; French/Spanish a plus.

Responsibilities

• Provide administrative and operational support across HR functions with a focus on LMS, HRIS, and HR projects.
• Administer LMS: create courses, load content, monitor assignments, generate reports, maintain records.
• Coordinate Talent Pool Assessment Center processes and interview scheduling.
• Edit, translate, proofread training materials in multiple languages; support logistics for trainings.
• Maintain HR data in HRIS, configure users, troubleshoot issues, and generate People Analytics reports.

Skills

Strong organizational skills

Ability to learn independently

Excellent communication skills

Fast keyboarding

Multi-language support (Chinese a plus

Education

Bachelor’s degree or diploma in Human Resources or a business-related field

Tools

iSpring

HRIS

WFM systems

Microsoft Office

Job description

Reporting to the Manager, Learning and Development, this position is responsible for providing comprehensive administrative and operational support across Human Resources functions, with a focus on Learning Management Systems (LMS), training & talent development, Human Resources Information Systems (HRIS), and HR-related projects.

You Will

Learning Management System Administration

• Course creation & load course onto the UKG Learning Management System (LMS)
• Develop and update e-learning content using iSpring and other e-learning tools
• Monitor training assignments, generate reports, and maintain accurate training records
• Test and proofread e-learning courses
• Respond to LMS-related inquiries and provide user support

Talent Development

• Coordinate and oversee the Talent Pool Assessment Center process, including resume collection and screening in alignment with program requirements
• Manage assessment logistics and interview scheduling in collaboration with internal stakeholders
• Consolidate interview feedback and assessment data, and prepare summary reports to support final decision-making

Training Support

• Edit, translate, and proofread course material of multi-language versions (i.e. Chinese, English)
• Support the logistics for in-person and online training
• Enhance employees’ learning experience and support company’s events
• Human Resources Information System
• Maintain and update employee data within the HRIS, ensuring accuracy and data integrity
• Support system configuration, user access, and troubleshooting of HRIS-related issues
• Partner with external & internal stakeholders to enhance system functionality and user experience
• Generate People Analytics reports and analytics to support HR operations
• Assist in HRIS projects, including system upgrades, implementations, and process improvements

You Should Have / Be

• Bachelor’s degree or diploma in Human Resources or a business-related field.
• Working experience or knowledge in the Human Resources field.
• Working knowledge of Human Resources Information Systems (HRIS) and Workforce Management (WFM) systems, including data maintenance, reporting, and system navigation.
• Intermediate to advanced proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint) and knowledge of e-learning software, such as iSpring.
• Fast and accurate keyboarding skills.
• Experience in a fast-paced retail environment is an asset.
• Strong organizational skills, with the ability to prioritize and manage multiple tasks simultaneously.
• Strong ability to learn independently and adapt quickly to new technologies.
• Ability to meet multiple deadlines without compromising work quality.
• Ability to work independently and collaboratively as part of a team.
• Ability to handle confidential information professionally and ethically.
• Strong interest in the Human Resources field.
• Strong sense of urgency and commitment to delivering quality work.
• High level of integrity and professional ethics.
• Strong attention to detail.
• Good verbal and written communication skills.
• Knowledge of Chinese is an asset; knowledge of French and Spanish is a plus.

Shift

5-day work week (Monday to Friday), 9:00am – 5:30pm (Actual working hours may vary slightly by department, depending on operational needs.)

Safety Statement

Safety continues to be T&T Supermarket’s top priority. We’ve established health and safety policies and measures to ensure our Stores, Food Processing & Production Centres and Warehouse & Distribution are as safe as possible.