Human Resources Advisor

Intelcom Courrier Canada INC; Montreal (administrative region); On-site; CAD 58,000 - 75,000; Full time

Job summary

Intelcom | Dragonfly in Montreal, QC, is seeking a Human Resources professional to manage onboarding, records, and policy administration, while ensuring HRIS data accuracy.

You will support managers, handle employee relations, and help maintain a respectful, compliant workplace, including adherence to Law 25 on personal information. Fluency in French and English is required.

Qualifications

• University degree in HR, Business Administration, or related field.

Responsibilities

• Manage day-to-day HR activities including onboarding and personnel file administration.
• Handle disciplinary actions and workforce changes while ensuring data integrity in HRIS.
• Develop and maintain HR policies, procedures, and practices.
• Ensure compliance with laws including Québec’s Law 25 on personal information.
• Support managers with performance management, employee relations, and grievances.
• Provide guidance to managers to promote effective people management.
• Assist with workplace injury, disability, and workers’ compensation claims.
• Prepare HR reports and KPI analyses.
• Support HR projects and cross-functional initiatives.
• Maintain a positive, respectful workplace environment.

Skills

Communication skills

French language

English language

HRIS proficiency

Analytical thinking

Organizational skills

Discretion

Teamwork

Education

University degree in HR/Business Administration or related field

Tools

Microsoft Office Suite

HRIS

Job description

Intelcom | Dragonfly With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

A Strategic Role at the Heart of Logistic Responsibilities

Manage day-to-day human resources activities, including employee onboarding, personnel file administration, disciplinary actions, and workforce changes. Maintain accurate employee records and ensure data integrity within the Human Resources Information System (HRIS). Participate in the development, implementation, and ongoing maintenance of HR policies, procedures, and practices. Ensure compliance with internal policies and applicable legislation and regulations, including Québec’s Law 25 respecting the protection of personal information. Support managers in the application of HR policies, performance management, conflict resolution, and employee relations matters. Provide first-level guidance and support to managers to promote effective people management practices. Contribute to maintaining a positive, respectful, and engaging work environment. Assist with the management of workplace injury, disability, and workers’ compensation claims. Support the handling of grievances, internal investigations, and other labour and employee relations matters. Conduct research, analyze HR data and key performance indicators (KPIs), prepare reports, and provide recommendations. Assist in the preparation of activity reports and HR metrics and statistics. Provide support to various HR functions and departmental projects. Perform other related duties as assigned.

Qualifications

• University degree in Human Resources, Business Administration, or a related field.
• 1-3 years of experience in Human Resources.
• Excellent verbal and written communication skills in French and good working proficiency in English.
• Proficiency with Microsoft Office Suite and experience using Human Resources Information Systems (HRIS).
• Strong interpersonal, communication, and collaboration skills.
• Excellent analytical, problem-solving, and critical-thinking abilities.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Ability to handle confidential information with discretion and professionalism.
• Adaptability and initiative in a dynamic and evolving work environment.
• Strong teamwork skills, sound judgment, autonomy, and accountability.

Why Join Us?

At Intelcom | Dragonfly, you’ll thrive in a flexible and stimulating environment, surrounded by passionate talent.

• On-site gym with a personal trainer
• Employer-provided lunch of your choice
• Comprehensive group insurance
• Group RRSP plan
• Care & Well‑Being Activities
• Partial reimbursement for public transportation
• Employee Assistance Program …and much more.

This position has been opened to address a genuine organizational need within the company. At Intelcom | Dragonfly, we move forward guided by strong values: collaboration, innovation, excellence, and responsibility.

We embrace diversity, ensure equity, and foster a true sense of belonging. Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.

Two Brands, One Company

Thanks for your interest in Intelcom | Dragonfly – our newly adopted corporate brand. As a Canadian leader in last-mile logistics and parcel delivery, Intelcom is our name in Québec while in the rest of Canada and internationally, we’re Dragonfly.

We are growing and looking for dynamic people to join our team. We offer challenging and rewarding career opportunities where you’ll work to achieve our goals… and yours.