HR Generalist

Joey Restaurant Group; Vancouver; On-site; CAD 65,000 - 75,000; Full time

Job summary

JOEY Restaurant Group is seeking an HR Generalist to support their People and Culture team in Vancouver. The role requires expertise in employee relations, compliance, and a proactive approach in handling HR issues. Candidates must have 3-5 years of HR experience, strong critical thinking, and a passion for fostering a positive workplace culture. Benefits include health plans, tuition subsidies, and leadership development courses.

Benefits

Extended health plan

Industry partner incentives

Mental and physical health support plans

Tuition, education, and professional accreditation subsidies

Recruiting and referral bonus programs

Ongoing leadership development courses

50% discount on food and beverages at participating restaurants

Personal and professional coaching partnerships for growth

Qualifications

• 3-5 years of experience in Human Resources or a related field.
• High integrity with the ability to handle confidential employee relations.
• Experience in hospitality is preferred.

Responsibilities

• Work closely with Restaurant Operators on HR-related inquiries.
• Provide coaching and guidance to leaders to resolve employee concerns.
• Monitor compliance with Health and Safety policies.

Skills

Problem-solving

Critical thinking

Integrity

Education

Post-secondary education

Tools

Microsoft Office Suite

Job description

As the HR Generalist, you will be an integral member of the People and Culture team. This role plays a key role in supporting Restaurant Operators across a wide range of employee relations, compliance, health and safety, onboarding, offboarding, and policy matters. This role is the first point of contact for employee concerns, guiding leaders through sensitive situations with discretion, empathy, and sound judgment. With a proactive, solutions-oriented mindset, you will navigate complex and sometimes ambiguous scenarios, balancing business needs with fair and consistent practices. Success in this role requires integrity, adaptability, critical thinking, and a passion for building a strong, value-driven workplace culture.

Wage Range

$65,000-$75,000 annually

Responsibilities

• Work closely with Restaurant Operators on HR-related inquiries, including Health & Safety Programs, Injury Management, Employment Standards, and Employee Relations.
• Be the first point of contact for HR Operations teams on Employee Relations matters.
• Collaborate with managers to resolve performance or conduct concerns in a fair and legally compliant manner.
• Provide coaching and guidance to leaders on handling sensitive employee situations while minimizing risk.
• Avoid and minimize legal risks and challenges by understanding and maintaining up-to-date legislation; educating managers; recommending best practices; and assisting in training others.
• Manage employee documentation, files, and company policies.
• Oversee management of People Systems and onboarding systems administration.
• Maintain employee documentation and reporting for compliance-related matters and policies.
• Collaborate with managers and legal counsel to resolve compliance risks or other issues.
• Develop, update, and communicate HR policies and procedures to ensure consistency, clarity, and compliance.
• Support leaders and employees in understanding and applying HR policies.
• Participate in onboarding and offboarding processes with the People and Culture Team.
• Monitor and track compliance with Health and Safety policies in Canadian stores; act as the key liaison between restaurants and injury management partners.
• Oversee Injury Management Program and claims management.
• Support with Work Permit and Immigration inquiries.

Requirements

• 3-5 years of experience in Human Resources or a related field.
• Post-secondary education.
• Intermediate skills in Microsoft Office Suite.
• High integrity with the ability to handle employee relations confidentially and professionally.
• Strong problem-solving skills; ability to think logically and compliantly.
• Forward-thinking with a proactive approach to potential risks and resolutions.
• Critical thinking skills; ability to analyze and evaluate complex problems with sound judgment.

Preferences may be given to applicants with experience in the hospitality industry.

Core Competencies

• Honesty, humility, and integrity; follow through on commitments.
• Driven, hardworking, and prideful in your work.
• Creative, risk-taking, visionary, and a proactive leader.
• Contribute to a strong team culture and value professionalism.
• Passionate about quality and building relationships internally and externally.

Benefits

• Extended health plan
• Industry partner incentives
• Mental and physical health support plans
• Tuition, education, and professional accreditation subsidies
• Recruiting and referral bonus programs
• Ongoing leadership development courses
• 50% discount on food and beverages at participating restaurants
• Personal and professional coaching partnerships for growth and goal achievement

When you join our team, you become part of a high-performing, ambitious, and engaged group committed to development and success across North America’s restaurant locations. If you're looking for a place to realize your potential, we want to meet you. Your journey starts here.

JOEY Restaurant Group is an Equal Employment Opportunity Employer and provides reasonable accommodations for applicants and employees with disabilities, medical conditions, or religious beliefs.