Housing Stabilization and Interim Supports Manager

Wellington; Guelph; On-site; CAD 109,000 - 128,000; Full time

Benefits offered by this job

Long Term Disability

Life Coverage

AD&D

Critical Illness

Extended Health Care

Dental Care; 100% covered

OMERS pension

Job summary

The County of Wellington is seeking a Housing Stabilization and Interim Supports Manager to lead the Housing Stabilization and Interim Supports team within Housing Services. You will supervise staff, oversee service delivery planning for homelessness and supportive housing, and manage programme budgets and contracts with service providers.

Responsibilities include coordinating emergency shelter solutions, housing placements, and homelessness prevention initiatives, while ensuring compliance with

Qualifications

• Four-year university degree, preferably with a specialization in Social Services or related field.
• Minimum five years of experience in social and affordable housing or homelessness services.
• Experience in supervisory or management role in Human Services.
• Knowledge of Ontario Works and Housing Services legislation.

Responsibilities

• Provide leadership and supervision to staff to develop, motivate and hold them accountable.
• Manage service delivery planning, policy and budgeting related to housing stability programmes.
• Monitor data on benefit utilization and outcomes; participate in budget processes.
• Coordinate contractual agreements with service providers for housing stability programmes.
• Ensure compliance with Housing Services Act and Regulations and program guidelines.

Skills

Leadership & supervision

Staff supervision

Communication skills

Budget planning

Policy & program analysis

Education

Four-year university degree in Social Services or related field

Tools

Computer software & databases

Job description

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Housing Stabilization and Interim Supports Manager

Wellington County consistently ranks as one of the safest communities in Canada and is home to vibrant economies, active and inclusive communities, and beautiful landscapes.

We are committed to building and maintaining a respectful, inclusive and equitable workplace that is representative of the community we proudly serve. The County is looking for individuals who are committed to public service, enjoy collaborating with others and share the County’s values. We value applicants with a diverse range of skills, experiences, and competencies, and are looking forward to welcoming new members to our talented team.

The County offers a generous compensation, benefits and pension package. We also offer ongoing career and development opportunities to our employees, with a commitment to health and well-being.

Posting ID:2635 - this recruitment is for an existing vacancy Department:Social Services Division:Housing Services Position Type:Full Time Regular Work Location Requirement: Fully On-Site/In-Person Work Location: 138 Wyndham, Guelph; the County of Wellington is an employer that provides service onsite. Work Hours: Monday to Friday, 35 hours per week: regular schedule is 8:30 am - 4:00 pm onsite/in-person; flexibility of hours may be required. Vacancies: 1 Application Deadline:11/06/2026

The following includes some of the principal responsibilities for this role and is intented to provide an overview of the position. The full scope of responsibilities is outlined in the complete job description.

BASIC FUNCTION

This position reports to the Director of Housing Services and is responsible for the direct management of the Housing Stabilization and Interim Supports team of the Housing Services Division. Duties include but are not limited to supervising staff, service delivery planning of homelessness and supportive housing services, programme budget management, managing purchase of service agreements with outside organizations, developing policies and procedures in relation to homelessness services programming and engaging with community partners on important social services issues.

The Housing Stabilization and Interim Supports Manager will coordinate the efficient delivery of Housing Stabilization and Interim Support programmes including preventing experiences of homelessness, emergency responses to experiences of homelessness, transition to and retention of housing placements; ensuring that operational standards are maintained, programme guidelines are followed and programme outcomes are achieved. The primary programmes within the Housing Stabilization and Interim Supports team are emergency shelter solutions, housing with related supports, homelessness prevention, other housing and homelessness services and homelessness system coordination.

The Housing Stabilization and Interim Supports Manager is an active member of the Housing Services management team and is responsible for contributing towards the achievement of overall Departmental outcomes. This position also may represent Housing Services at community planning and advisory tables.

PRINCIPAL RESPONSIBILITIES

Under the guidance of the Director of Housing Services, the Housing Stabilization and Interim Supports Manager has the following duties and responsibilities:

• Provide leadership and supervision to staff in a manner that develops, motivates, engages, guides and directs them to be responsible and accountable.
• Maintain a work environment that promotes staff participation, teamwork and positive labour relations.
• Provide advice to the Director of Housing Services related to service delivery planning, policy and budgeting related to housing stability programmes.
• Monitor statistical data on benefit utilization and agreement outcomes, including the Homelessness Individuals and Families Information System.
• Participate in budget processes in relation to homelessness programmes.
• Review, monitor and ensure adherence to operational standards as set out in the Housing Services Act and Regulations, and other applicable legislation including provincial and federal programme guidelines.
• Develop and recommend procedures and business practices based upon research and programme analysis. This includes the development of best practices, benchmarking mechanisms, service operating systems, and evaluation strategies.
• Develop and administer contractual agreements with service providers in relation to housing stability programmes.
• Coordinate service delivery proposals, plans, reports and evaluations to meet County, Provincial and Federal requirements.

MINIMUM QUALIFICATIONS

• Four-year university degree, preferably with a specialization in Social Services or related field.
• Minimum five years of experience or equivalent in in the delivery of social and affordable housing or homelessness services.
• Previous experience in a supervisory or management role, preferably in Human Services, is required.
• Working knowledge of Ontario Works and Housing Services legislation.
• Knowledge of community services and information in relation to social assistance delivery, homelessness and poverty.
• Excellent management and leadership abilities including the ability to manage in a unionized environment.
• Solid oral and written communication skills.
• Proven ability to work effectively and collaboratively with community partners, colleagues and clients.
• Excellent interpersonal awareness and an ability to work as a positive member of a team.
• Sound judgment and decision-making skills in situations that can be ambiguous or difficult.
• Excellent knowledge of computer software programmes and databases.
• Ability to maintain accurate records and statistics.
• Knowledge and understanding of Ontario’s Occupational Health and Safety Act.
• A valid driver’s licence (minimum G2 Class) and access to a reliable vehicle; flexibility of location may be required.

Pay Range:$109,090.80 - $127,600.20 (2026 Non-Union Compensation Grid)

• Long Term Disability
• Life Coverage
• Accidental Death and Dismemberment
• Critical Illness
• Extended Health Care
• Emergency Travel Assistance
• Dental Care; mandatory enrolment, premiums 100% covered.
• Ontario Municipal Employees Retirement System (OMERS); enrolment mandatory.
• Prorated and accrues at 0.5 days/month. Short Term Disability: 17 weeks coverage at 75% or 100% of pay, based on length of service.
• Accrues to start at three weeks/annum; increases based on length of service.
• Provided; taxable benefit provisions apply.
• If applicable, as per CRA allowances.

The County of Wellington is committed to providing inclusive access and accommodations for disabilities throughout the application and selection process. We are continuously working to improve our systems, policies, and practices to ensure our employees, in all their diversity, can succeed. Should you require accommodation for a disability through the recruitment process, please let us know and we will work with you to meet your needs.

Personal information is collected pursuant to the Municipal Freedom of Information and Protection of Privacy Act and will be used only to evaluate the suitability of applicants for employment.